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What are some common problems with using Zoom?

What should I know about Zoom?   Common Problems: I can't share my computer audio There is a checkbox when you elect to share a screen. You must check the box to "share computer sound

How do I copy a course from one term to another?

popup window that appears, select the appropriate course ID from your list of courses and click Submit. The course ID will populate in the Destination Course ID Box. Select the course materials that

How can I create a Fixed Lease (DHCP Reservation)?

, select the dropdown menu next to "Inheritance Property", change it to "Set", and then select "OK".   Next, check the box next to "Create DHCP Static". NOTE:  If necessary

How do I request software to be installed in a classroom, computer lab, or the Virtual Computer Lab?

installation request form Proof of purchase and license/activation keys Upload to Box and provide the share link If software is freeware, please mention that in the details Media and

How do I unlock an encrypted computer using the MBAM Self Service Portal?

, enter your NetID and password: Once you’ve logged in you should see a University of Illinois security notice screen: Check the “I have read and understand the above notice” box and click

How do I initialize and deploy the Echo360 POD?

add to the room. Use the search box to find the device if necessary, by typing the MAC address into the text box. To find the MAC address of the POD, from the status screen, swipe with one finger from left to right, select network, and select LAN network status. The MAC address will be listed there.

How do I connect a laptop to the AV system?

Displays box. Extend For PC (Windows 10/11) Hold down the Windows key and press the P key. Select Extend from the display options that appear on the right. *Note* Different laptop

Why am I receiving a Login Failed error in AnyConnect?

There are a few reasons why the AnyConnect client may give an error of Login Failed.  Note: With Cisco AnyConnect Secure Mobility Client, you may need to retype vpn.uic.edu into the box, some

How does the network traffic flow into and out of Azure from UIC?

working on fixing this issue.  If you need to access your Azure VLAN from UIC Wifi, we recommend that you create a Virtual Machine in Azure as a temporary jump box.

How do I assign Liaison Roles for a department that I am a Delegate Authority for?

” page, locate the green “Log In” button in the upper right-hand corner and select it.   Log in with your NetID and password   Select the “My campus units” box at the top of the

How do I use the Blackboard Inline Grading Tool Bb Annotate?

stamp library Text Box: Use the text box tools to create text boxes in the document. Shape tool: Use the shape tool to draw shapes in the document. To toggle different tools, click

How can I create a smart view in Blackboard's Grade Center?

 check box. For Type of View, make a selection. In the Select Criteria section, set the requirements. In the Filter Results menu, select which columns, categories, statuses, or grading periods you

How do I get started with Pinnacle V7 Account Manager?

.  Fill in the fields as follows: In Output Name, assign a name to the output file. Check the Notify by email box. Check the Attach output to email box. Enter your email address in the Cc

What is eduroam and how do I use it?

" box and then press "Join" Username - yourNetID@uic.edu Password - NetID password Click "Continue" if you are asked to verify a certificate If a "You are

How do I send email using Blackboard?

or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. A back arrow is available to move a user out of the