Knowledge Base

Categories (11)

IT

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Human Resources

New employee information, forms, calendars, timesheets, hiring
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Administrative Services

Document services, forms, data
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Finance

Anything dealing with money: wages, travel, purchase
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Facilities

Any physical location - packages, classrooms, and offices
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Teaching & Learning

Courses, Programs, Teaching, Learning
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Office of International Programs

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Communication

Includes internal communication and email, external communications and marketing, web sites, and college profiles.
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Advancement

Promotion of activities for alumni and recent graduates
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Committees and Administrative Policies

Contains information on system, campus, and college committees and policies.
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Units

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Articles (8)

Pinned Article Contact Information

List of common department emails and office locations for the College of Education

Common Acronyms at the College of Education

IT Partners at Education Overview

Overview of IT Partners

TDX Knowledge Article Creation Recommendations

TDX Knowledge Article Template, External Reference Article

Defines the standard structure and required sections for creating external reference knowledge base articles that provide clear, consistent, and reusable informational content for self-service users.

TDX Knowledge Article Template, External Resolution Article

Defines the standard structure and required sections for creating external resolution knowledge base articles to ensure clarity, consistency, and effective self-service support.

TDX Knowledge Article Template, Internal Reference Article

TDX Knowledge Article Template, Internal Resolution Article