Knowledge Base

Categories (10)

Committees and Administrative Policies

Contains information on system, campus, and college committees and policies.
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Administrative Services

Document services, forms, data
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Advancement

Promotion of activities for alumni and recent graduates
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Communication

Includes internal communication and email, external communications and marketing, web sites, and college profiles.
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Desktop and Mobile Computing

Includes Printing, Endpoint Management and Backups, Information Security, and Software Licensing services.
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Facilities

Any physical location - packages, classrooms, and offices
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Finance

Anything dealing with money: wages, travel, purchase
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Human Resources

New employee information, forms, calendars, timesheets, hiring
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Teaching & Learning

Courses, Programs, Teaching, Learning
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Units

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Articles (10)

Pinned Article Contact Information

List of common department emails and office locations for the College of Education

Common Acronyms at the College of Education

Enable Box Account

IT Partners at Education Overview

Overview of IT Partners

Quick Start Guide To Common Digital Tools

TDX Knowledge Article Creation Recommendations

TDX Knowledge Article Template, External Reference Article

Defines the standard structure and required sections for creating external reference knowledge base articles that provide clear, consistent, and reusable informational content for self-service users.

TDX Knowledge Article Template, External Resolution Article

Defines the standard structure and required sections for creating external resolution knowledge base articles to ensure clarity, consistency, and effective self-service support.

TDX Knowledge Article Template, Internal Reference Article

TDX Knowledge Article Template, Internal Resolution Article