Services A-Z (61)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

2FA (Two-Factor Authentication)

Duo Security 2 factor authentication

A

Adjustment

PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR

Adobe Creative Cloud

photoshop and acrobat

AITS ADSD Work Request

Create a new work request for AITS ADSD

AITS Finance Work Request

Create a new work request for AITS TAM Finance

AITS ICC

AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.

AITS ODA Work Request

Create a new work request for AITS Office of Data Automation

AITS Service Desk

Administrative Information Technology Services (AITS) delivers system-wide IT solutions and services in support of student services and financial aid, human resources and payroll, facilities, advancement, research administration, and finance .

AITS Student Work Request

Create a new work request for AITS TAM Student

apps.uillinois.edu

Links to student, research, business, and administrative applications used throughout the University of Illinois System

B

Box

Unlimited Cloud Storage and Collaboration Service

C

Cable TV

cable, tv

Campus Wireless

wireless access

Canvas Support for Students

Citrix

Classroom/Lab Issue

For any issue in a classroom or lab

Classroom/Lab Software or Equipment Request

To request software or equipment in a classroom or lab

Computer Repair

Personal and University owned repair

D

Deceased Employee

Assistance with document requests, Agency Notice of Death, Adjustment Processing

Deceased Employee

Document requests, Agency Notice of Death, Adjustment Processing

Deceased Employee

Document requests, Agency Notice of Death, final pay, tax forms

Department/Shared Email Permission Change

Department or Shared email access

Development and Application Support

ITS built services and applications

E

Eduroam

eduroam wireless

Email

Exchange email

Email Forwarding for Life

Email Forwarding for Alumni

F

Flexible Spending Accounts, Health Saving Accounts (HSA)

Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)

Foreign National Employees

Payments to Foreign National Employees Working In the U.S.,
Payments to Foreign National Employees Working Outside the U.S.

G

Get Help

Quickly make a ticket

Get Help

Send a request into the helpdesk.

Google Apps

Google apps for Education

H

HR Front End (HRFE)

AITS Support of the HR Front End Application (HRFE)

I

Insurance

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

Insurance Leave

For questions regarding employee leaves, and what happens to insurance coverage and premiums while on leave.

IP Phones

phone

N

Netid and Passwords (IAM)

University issued account and password

New Hire Orientations

Information and link to enroll in new Hire Orientations Enrollment System

Non-University Personnel

Customers that do not have a Net-Id can reach UPB by submitting a ticket

O

Office 365

Office for personal devices

One Time Payments to Foreign Nationals

Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income

Operations Support

System Units that receive services from Operations Support can request Unit Security Contact (USC), Expense Reimbursement, Travel, Skype for Business, Budget, Event Planning, Equipment Management Services, and Reconciliation here.

Organizational Effectiveness

The Office of Organizational Effectiveness provides training, development, and change management services that include communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.

Other CMS Programs

Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation

P

Paycheck

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements

Paycheck

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

Pharos Printing (Campus Printing Allowance)

campus printing allowance

Printer and Other Peripherals Setup or Repair

S

Separations

LPI, Refunds, SURS/OASDI, Terminal Benefit Payouts

Skype for Business

Conference, chat, and collaboration tool

Software Request

software requests and installs

SURS and Supplemental Retirement Plans

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

T

Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

Tax Status Review Appointments

Scheduling appointments for foreign national employees to process tax withholding forms, and potential tax treaty benefits

Temporary Affiliate Form

Long Term guests to the university

Time Entry

Webtime entry, department time entry, feeder, payroll schedules

Time Entry

Time entry and reporting

V

Voicemail

VPN (Cisco Anyconnect)

vpn, Cisco Anyconnect

Z

Zoom

Conference, chat and collaboration tool