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What do I do now that I have been assigned as Phonebook Contact for my department?

  1. Knowledge Base
  2. Information Security
the various directory related tasks. PbContacts are automatically added to the PbContact listserv list which is used to send them announcements and other important information. PbContacts have access

How do I grant other users access to my server backup tenant?

  1. Knowledge Base
  2. Infrastructure
has no special permissions. You can grant these users additional permissions on specific objects, such as backup clients, as desired within the Commvault Command Center web interface in the area shown

How do I connect to a database on a Linux virtual server?

  1. Knowledge Base
  2. Infrastructure
many of our virtual servers are regularly polled for existence of "/phpmyadmin" and variations. Though you can limit the risk by crafting a special URL to access PhpMyAdmin, a desktop tool poses less risk and does not require as much maintenance.

How can I check my Junk/Spam Email Folder in Outlook and Gmail?

  1. Knowledge Base
  2. Communication and Collaboration
will be sent to the "Junk Email" (Outlook/Exchange) or "Spam" (Gmail) folder in your mailbox. Email routed through our Listserv email list system that might be spam will have a ***SPAM*** tag

Technology Solutions Finance: Purchase Order / Procurement FAQ

  1. Knowledge Base
ACCCINVOICES@LISTSERV.UIC.EDU For OBFS University Payables (UPAY)-related inquiries for purchase orders and invoices, questions and requests and be sent to obfsupay@uillinois.edu and copy ACCCINVOICES

What information should I include when naming Azure resources?

  1. Knowledge Base
  2. Infrastructure
. In general, avoid having any special characters (- or _) as the first or last character in any name. These characters will cause most validation rules to fail. General Entity Scope Length

How do I activate my NetID as a student or external affiliate?

  1. Knowledge Base
  2. Information Security
letter. Must contain at least one (1) lowercase letter. Must contain at least one (1) number or one (1) special character (no spaces). Must NOT contain four (4) sequential characters of your

How do I use Jamf?

  1. Knowledge Base
  2. Desktop and Mobile Computing
Managing Packages Packages in the following formats can be administered using Jamf Pro: DMG PKG MPKG Note: There are special instructions for managing macOS Installers, and Adobe

How do I use Jamf?

  1. Knowledge Base
  2. Desktop and Mobile Computing
Managing Packages Packages in the following formats can be administered using Jamf Pro: DMG PKG MPKG Note: There are special instructions for managing macOS Installers, and Adobe

What are the Box terms of service?

  1. Knowledge Base
  2. Communication and Collaboration
, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, SPECIAL, OR INCIDENTAL DAMAGES ARISING IN CONNECTION WITH THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH POSSIBILITY WAS REASONABLY

How can I use Microsoft 365 and Microsoft Bookings to schedule and manage appointments?

  1. Knowledge Base
  2. Communication and Collaboration
requires advanced training or special certifications. If so, only assign the staff members who hold those credentials. If the staff member you want to assign isn't in the list, you'll have to go to

Can I merge two courses and have all students be on one course site?

  1. Knowledge Base
  2. Teaching and Learning
course site. While this is not something you can do directly, Technology Solutions is here to help! Simply fill out our brief request form and one of our support specialists will be happy to promptly take

Who do I contact for iClicker Support?

  1. Knowledge Base
  2. Teaching and Learning
http://go.uic.edu/iClickerSupport UIC is also assigned our own iClicker Client Relationship Specialist that instructors can feel free to contact regarding technical issues: Melissa

What are Technology Solutions's self-supporting services' costs and rates?

  1. Knowledge Base
  2. Technology Solutions Service Costs
  Specialized Consulting Hourly Rate  Hourly rate for Network and Telecommunications Installations: $70  Hourly rate for Technology Solutions Specialized Consulting: $55

How do I request to migrate my data from Google to Box?

  1. Knowledge Base
  2. Communication and Collaboration
specific needs with specialists in research technology, learning technology, or our systems teams at it.uic.edu/ask-a-question. Where can I request support? To ask a question or request support, visit it.uic.edu/ask-a-question.