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How do I get started with backups for desktops and laptops?

  1. Knowledge Base
  2. Infrastructure
: Download and install the Crashplan App 1. Use your browser of choice to navigate to the Crashplan website.      Username:  Your email address (e.g. mynetID@uic.edu)       Password:  Your TS

How can I download Microsoft Office for my personal computer?

  1. Knowledge Base
  2. Desktop and Mobile Computing
with your UIC email address and password. (Duo 2-Factor Authentication is required.) Select the language and version of Microsoft Office to download.   Note: The programs that you have access to

How do I configure MacOS for Wired Res-Net and DHCP?

  1. Knowledge Base
  2. Infrastructure
choose Using DHCP.Save your settings by clicking the Save button located at the bottom of the screen.Quit the System Preferences application.You will be prompted to input your NetID and commons password when opening an internet browser.

How do I configure Active Directory to store BitLocker recovery information?

  1. Knowledge Base
  2. Desktop and Mobile Computing
). Recovery information includes the recovery password for each BitLocker-protected drive, the TPM owner password, and the information required to identify which computers and drives the recovery

Can I access Zoom in China?

  1. Knowledge Base
  2. Communication and Collaboration
Client at https://www.zoomus.cn/webclient/join. No download is necessary for this experience and only requires Meeting ID, Name and password, if applicable.  Further Info about the Zoom Web Client can be found at Zoom Help Center.

Apple Filevault Encryption

  1. Services
  2. Desktop and Mobile Computing
  3. Device Management and Protection
What Is It? FileVault is full disk encryption for Mac. When you use JAMF Now to set up FileVault, the recovery keys will be stored in JAMF. This is handy if you forget the password to the Mac and

How can I access iThenticate?

  1. Knowledge Base
  2. Teaching and Learning
prospective thesis coordinator or appropriate department administrator. At this time, iThenticate does not have a way to integrate into the campus-provided NetID and password system. While your

College of Dentistry - Dental Billing

  1. Services
  2. College/Unit Internal Services
  3. College of Dentistry
access, Please email cchealth@uic.edu with your name and UIN Insurance portal assistance for a password: For Delta Dental password assistance please call 1-800-323-1743 (DD of IL) or  1-800-589-4712 For

How do I log in to my server backup tenant?

  1. Knowledge Base
  2. Infrastructure
.   You will be automatically be redirected to a UIC login page, where you should enter your UIC password and log in. Note that you may also need to complete the Duo 2FA authentication

GitHub

  1. Services
  2. Communication and Collaboration
collaborative software development within departments and across various units and the entire university system. Features Single sign-on using your UIC NetID and common password  Unlimited

How can I add or update a webalias record?

  1. Knowledge Base
  2. Infrastructure
Navigate to eip4.cc.uic.edu and log in using your NetID and password. NOTE:  You must be on campus or first connect to a UIC network using VPN to access this page.    Select "DNS

How do I add a co-manager to a listserv?

  1. Knowledge Base
  2. Communication and Collaboration
How to add a co-manager to a listserv 1. Log into https://listserv.uic.edu using your UIC email address and NetID password. Note that you must be on-campus or connected to the UIC network via VPN

How can I add or update a CNAME (Alias) Record?

  1. Knowledge Base
  2. Infrastructure
Table of Contents How to add a CNAME How to edit an existing CNAME How to add a CNAME Navigate to eip4.cc.uic.edu and log in using your NetID and password. NOTE:  In order

How do I migrate files from Google Drive to another storage platform?

  1. Knowledge Base
  2. Communication and Collaboration
migrate your data to Box by selecting, when prompted to log in to Box, be sure to select the SSO option instead of entering a username/password.   Click on Create export.   Click on

Enterprise Services

  1. Services
  2. College/Unit Internal Services
  3. College of Applied Health Sciences
  4. AHS IT Helpdesk
NetID, Password, E-mail, VPN, and other UIC IT Services ... What Is It? AHS-IT Can provide support for Enterprise IT services provided by UIC. Features IAM Support NetID Support Password Change or Recovery Duo 2 Factor Authentication