I forgot my password, what should I do?

Passwords can be recovered using self-service options or in a C-stop location in campus.

Please follow these instructions to reset your password:

1. Go to 

Net I D Center home

2. Click on I forgot my password
Forgotten or Expired Password screen

3. Enter your NetID (DO NOT include, '@uic.edu')

4. Click "Next"
authenticate screen

5. If you have a recovery email address defined, you will receive an email with a link to reset your password. Otherwise, you will be prompted to receive either a text or automated call to initiate a reset of your password.

notification message

Once your password is successfully reset, please revisit 
http://identity.uillinois.edu to review and update your password reset recovery options:

recovery settings screen

It is recommended that you regularly review and update/add recovery options as needed. This will ensure the quickest and most convenient method to recover your password if you need to in the future.  

For further assistance, complete our Contact Us form and one of our staff will reach out to you.


Article ID: 860
Fri 1/15/21 6:11 PM
Thu 5/27/21 2:25 PM