What is a 2FA Temporary Passcode and how can I use it?

If you have lost, forgotten, or can not access your 2FA device, you can request a temporary passcode. This passcode is good for 3 days and 100 uses. You can request 24 passcodes per calendar year. These can be requested if you are going to a testing center and will not have access to your 2FA device.

Request a temporary passcode

Should you lose, misplace, or forget your 2FA device and can not authenticate, you have a couple of options.

  1. Visit the NetID Center and select Temporary passcode at the bottom of the page.temporary passcode
     
    1. If you have your 2FA device with you and are requesting a temporary passcode to use within the next 3 days, select Yes, I have my device.Yes, I have my device option
       
      1. You will be required to authenticate if you have your device. Your passcode will be displayed as well as the expiration date:Temporary Passcode
         
    2. If you don't have your 2FA device with you and are requesting a temporary passcode, select No, I don't have my device. This passcode will be sent to the Recovery Email address you set up with your Recovery Settings in the NetID Center.  If you have not set one up, you will need to call your University Service Desk to get a temporary passcode.  Once you receive that passcode please visit https://identity.uillinois.edu to set up your recovery email under the Recovery Settings.
      No, I don't have my device

      emailed code
       
      1. Go to your non-University email to get your Temporary Passcode. Email will be from noreply@uillinois.edu and subject will be UI Verify Temporary Passcode.
         
      2. To authenticate with the Temporary Passcode, go to the application you are trying to access that requires 2FA.  When authenticating select Temporary Passcode from the drop down.  Then use the Temporary Passcode sent to email address and select Enter.drop down
         
  2. Visit the application you are trying to access and at the bottom of the authentication screen, select Get a temporary passcodetemp passcode
     
    1. Select Send passcode
      send passcode
       
    2. Go to your non-University email to get your Temporary Passcode.  Email will be from noreply@uillinois.edu and subject will be UI Verify Temporary Passcode.  Enter the code from email and select Enter.
      bypass code
       
    3. If you no longer have access to this account, you can call your University service desk for assistance with a temporary passcode.

Cancel Temporary Passcode

Visit https://identity.uillinois.edu select Manage my 2FA under 2-Factor Authentication

Under My Devices & Settings select the + next to Temporary Passcode and then the trash can to delete/expire the code.

expire code

Details

Article ID: 765
Created
Fri 1/15/21 6:07 PM
Modified
Thu 10/7/21 11:11 AM