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- Knowledge Base
- Professional Services
Many services that UI Hospital staff use are not managed by Technology Solutions.
- Knowledge Base
- Information Security
- Knowledge Base
- Information Security
Step by Step guide on 2FA (2-factor authentication) self-enrollment.
- Knowledge Base
- Information Security
Following these steps, you will be able to register for 2FA while away from the campus network.
- Knowledge Base
- Information Security
The Remember me feature of Duo Mobile works for most people most of the time. However, it is not 100% reliable because the feature relies on web cookies of a particular type, and the web browser you are using must accept this type of cookie. This article describes common situations in which you may need to authenticate with Duo 2FA each time you log in.
- Knowledge Base
- Information Security
This error message is received when you attempt to access a Microsoft 365 application such as Exchange, Outlook, or Teams, or the U of I Box or Qualtrics services, but are not enrolled in the university's Duo 2FA service. 2FA is a required part of authenticating to Microsoft 365, Box, and Qualtrics, effective 8/16/21.
- Knowledge Base
- Information Security
There are two ways to complete the activation of your mobile device with Duo. You may use your phone camera to scan an on-screen barcode, or you can have an activation link emailed to you.
- Knowledge Base
- Information Security
Step by Step guide on how to set your default device and automatic authentication method.
- Knowledge Base
- Information Security
We recommend you use a smartphone as your primary 2nd factor device. The Duo Mobile app allows you to approve your connections at any time with just a swipe and a click on your smartphone. If you are setting up Duo for the first time, we recommend installing the Duo Mobile app on your mobile device first.
- Knowledge Base
- Infrastructure
There are a few reasons why the AnyConnect client may give an error of Login Failed.
- Knowledge Base
- Information Security
Set up a Non-University email address to receive a temporary passcode in the event you forget or can't access your 2FA device. This will prevent a call to the Service Desk.
- Knowledge Base
- Information Security
2-factor authentication (2FA) is an extra layer of security protection for your sensitive, personal university data.
- Knowledge Base
- Information Security
If you have lost, forgot, or can not access your 2FA device, you can request a temporary passcode. This passcode is good for 3 days and 100 uses. You can request 24 passcodes per calendar year. These can be requested if you are going to a testing center and will not have access to your 2FA device.