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- Knowledge Base
- Professional Services
Many services that UI Hospital staff use are not managed by Technology Solutions.
- Knowledge Base
- Information Security
- Knowledge Base
- Information Security
Following these steps, you will be able to register for 2FA while away from the campus network.
- Knowledge Base
- Information Security
- Knowledge Base
- Information Security
This error message is received when you attempt to access a Microsoft 365 application such as Exchange, Outlook, or Teams, or the U of I Box or Qualtrics services, but are not enrolled in the university's Duo 2FA service. 2FA is a required part of authenticating to Microsoft 365, Box, and Qualtrics, effective 8/16/21.
- Knowledge Base
- Information Security
If you have lost, forgot, or can not access your 2FA device, you can request a temporary passcode. This passcode is good for 3 days and 100 uses. You can request 24 passcodes per calendar year. These can be requested if you are going to a testing center and will not have access to your 2FA device.
- Knowledge Base
- Information Security
Step by Step guide on 2FA (2-factor authentication) self-enrollment.
- Knowledge Base
- Information Security
There are two ways to complete the activation of your mobile device with Duo. You may use your phone camera to scan an on-screen barcode, or you can have an activation link emailed to you.
- Knowledge Base
- Information Security
We recommend you use a smartphone as your primary 2nd factor device. The Duo Mobile app allows you to approve your connections at any time with just a swipe and a click on your smartphone. If you are setting up Duo for the first time, we recommend installing the Duo Mobile app on your mobile device first.
- Knowledge Base
- Infrastructure
There are a few reasons why the AnyConnect client may give an error of Login Failed.
- Knowledge Base
- Information Security
Set up a Non-University email address to receive a temporary passcode in the event you forget or can't access your 2FA device. This will prevent a call to the Service Desk.
- Knowledge Base
- Information Security
2-factor authentication (2FA) is an extra layer of security protection for your sensitive, personal university data.