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Security keys are small, portable devices that you can use to log into Duo, the university's multi-factor authentication system. Most people are able to log into Duo using their personal cell phone with the Duo Mobile app. But if you cannot or do not want to use your personal device for 2FA, then a security key is recommended.

This article summarizes the different types of devices you can use to authenticate with our MFA (Multi-Factor Authentication) provider.

If you have lost, forgot, or can not access your 2FA device, you can request a temporary passcode. This passcode is good for 3 days and 100 uses. You can request 24 passcodes per calendar year. These can be requested if you are going to a testing center and will not have access to your 2FA device.

Staying vigilant against phishing attempts is crucial to safeguarding your UIC NetID and personal information. By following these steps and remaining aware of potential threats, you can significantly reduce the risk of falling victim to multi-factor authentication (MFA) phishing attacks.

There are a few reasons why the AnyConnect client may give an error of Login Failed.

Many services that UI Hospital staff use are not managed by Technology Solutions.