Skip to main content
Filter your search by category. Current category:
All
All
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Illinois Tech Help Center
Sign In
Search
Home
About Us
Help Desks
Services
More Applications
Service Catalog
...
AITS Service Desk
Login Assistance
Login Assistance
Show Help
For All Fields
Hide Help
For All Fields
Unable to log in?
Status
The status of the ticket. This indicates where the ticket is in its lifecycle.
New
Contact Information
Ticket Details
Category
Category
NetID/Enterprise Login
Duo/2FA
Other
Please specify
System-Login Issue Type
System-Login Issue Type
Just reset my password and it doesn't work
Unable to set a new password
Help with Password Change
I don't have my 2FA device
Not receiving prompt on my 2FA device
Help with 2FA System/Maintenance
No EAS Account
Other
System-AITS-Service Desk Campus Affiliation
System-AITS-Service Desk Campus Affiliation
UIC
UIS
UIUC
System-AITS-Service Desk Campus Affiliation UIC
Send to UIC Technology Solutions through the HUB. Notate the ticket that there is not an enterprise account listed in ISA.
Advise: Send to the Accounts Team.
System-AITS-Service Desk Campus Affiliation UIS
Send to UIS ITS through the HUB. Notate the ticket that there is not an enterprise account listed in ISA.
Advise: Please send to the Accounts Team.
System-AITS-Service Desk Campus Affiliation UIUC
Send to UIUC-TechServices-Identity and Access Management. Notate the ticket that there is not an enterprise account listed in ISA.
Subject
Knowing which application you are accessing will help us troubleshoot
Details
Provide the details of your question or issue. Error message, steps to reproduce, etc.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachments & Screenshots
If you have a screenshot of the issue or an attachment, please add it here
Browse...
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code