Login Assistance

About this service


Get assistance logging into any university enterprise service.  Includes NetID Center, password resets, Duo/2FA/Two-Factor Authentication, locked accounts.


Other names Passwords, NetID Center, Enterprise ID, Duo, 2FA, Two-Factor Authentication, Oracle user account

Getting and using this service

Who can use the service Current and former students, faculty, and staff of the University of Illinois
How to get the service Click the button to the right.  Provide the requested information and a ticket will be sent to AITS Service Desk.
Cost None
Documentation and training links


NetID Center:  https://identity.uillinois.edu

Support and Hours

Contact for help and support Using this form is the preferred method for contacting AITS Service Desk.  Phone and email contact info are available at:  https://answers.uillinois.edu/systemoffices/aits-service-desk.  AITS Service Desk operates 24/7/365.
Help Me Log In


Service Offering Id: 10
Thu 10/28/21 4:44 PM
Thu 10/28/21 9:45 PM