Login Assistance

About this service

Description	Get assistance logging into any university enterprise service. Includes NetID Center, password resets, Duo/2FA/Two-Factor Authentication, locked accounts.
Other names	Passwords, NetID Center, Enterprise ID, Duo, 2FA, Two-Factor Authentication, Oracle user account

Getting and using this service

Who can use the service	Current and former students, faculty, and staff of the University of Illinois
How to get the service	Click the button to the right. Provide the requested information and a ticket will be sent to AITS Service Desk.
Cost	None
Documentation and training links	https://answers.uillinois.edu/systemoffices/73051 NetID Center: https://identity.uillinois.edu

Support and Hours

Contact for help and support	Using this form is the preferred method for contacting AITS Service Desk. Phone and email contact info are available at: https://answers.uillinois.edu/systemoffices/aits-service-desk. AITS Service Desk operates 24/7/365.

Help Me Log In

Details

Service Offering Id: 10

Created

Thu 10/28/21 4:44 PM

Modified

Thu 10/28/21 9:45 PM