Answers Knowledgebase

About this service

Description

A central location to create, store, share, and manage web-based knowledge documents.  It provides with a central location for storing and maintaining knowledge. The KnowledgeBase empowers end users to easily locate information for themselves online. It also allows partners to create, categorize, and maintain that knowledge easily. The KB contains a wide variety of searchable information, including technical documents, directions, policies, and procedures.

Other names Answers KB, The KB, Knowledge Base, University Knowledge Base, Wisconsin KB

Getting and using this service

Who can use the service Documents marked as external can be accessed publicly.  Documents marked as campus only can be accessed with a valid NetID and password.  
How to get the service The service is available at https://answers.uillinois.edu
Cost to use Free to search and access.  A dedicated instance can be obtained for $1000/year.
Documentation and training links

About the Answers KB

Answers KB User Guide

KB Author Training

Support and Hours

Contact for help and support AITS Service Desk
Service provided by University of Wisconsin
 
Visit the Answers KB Request a KB Group Space

Details

Service ID: 331
Created
Tue 12/1/20 10:28 AM
Modified
Wed 4/13/22 1:06 PM

Service Offerings (2)

Visit the Answers KB
Search for help in the Answers KB
Answers KB Group Spaces
Obtain a dedicated group space in the Answers KB