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How can Zoom meetings be scheduled in a Blackboard Course?

  1. Knowledge Base
  2. Communication and Collaboration
course and click on the Zoom meeting link will have their accounts automatically provisioned in Zoom.  An email is sent to new accounts for confirmation.  Instructor accounts are created as Pro accounts

What are PGP Public and Private Keys?

  1. Knowledge Base
  2. Information Security & Privacy
-encrypted files/email, even those stored on your personal computer.It's a bad thing too though, there is absolutely nothing that can be done if you forget your passphrase. Forget your passphrase, and you

How can I protect myself from multi-factor authentication (MFA) phishing?

  1. Knowledge Base
  2. Information Security & Privacy
the Threat: Fraudulent emails are commonly used to steal UIC NetIDs and passwords. Even with two-factor authentication (2FA) enabled, attackers find ways to trick users into

How can I set up and schedule scans in Qualys?

  1. Knowledge Base
  2. Information Security & Privacy
. Once you’ve set the parameters for your scan, you can click the Notification button to set up whom, if anyone, will be emailed an alert when the scan is finished. After you’ve done that, click Launch

How do I use Microsoft 365 Security?

  1. Knowledge Base
  2. Information Security & Privacy
when a rule is detected, and how often this query is run. The Detection Rules also appear here. An example query that looks for senders of emails that have been identified as malware would be

What can I do if I am having trouble with the Adobe Creative Cloud Desktop App?

  1. Knowledge Base
  2. Desktop and Mobile Computing
computer and launch the Creative Cloud desktop app again.     Note: The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt after launch. For further assistance email webstore@illinois.edu

What are some frequently asked questions about GoTime?

  1. Knowledge Base
  2. Administrative and Business
Email). If they have been imported correctly and are using their Net ID to log in their unit HR can open a ticket with Technology Solutions. If they haven’t been imported, unit HR should send a new

What are some ways to host my personal website?

  1. Knowledge Base
  2. Communication and Collaboration
quickly around the world using a Content Delivery Network (CDN). Send bulk email. This service is available to UIC faculty and staff, and is Self-Supported. Costs vary based on how the service is used.

How do I get an external tool integrated in Blackboard?

  1. Knowledge Base
  2. Teaching and Learning
course and when their students click on the link their email, name, and student role is included in the request to access the tool. Links will act as gateways to textbook publisher products, academic

How can I manage Unity Voicemail online with Web Inbox?

  1. Knowledge Base
  2. Communication and Collaboration
Table of Contents Get Started Select a Voicemail Tool Retrieve messages Listen to Voice Messages Manage Inbox Send a Message Manage Flash Settings Web Inbox allows users to

What is Microsoft 365 and how can I use it?

  1. Knowledge Base
  2. Communication and Collaboration
possible to edit or create new documents. You will be prompted to activate with another account or enter a Product Key. In addition, online services associated with the school email address, for example

How do HR Administrators use GoTime?

  1. Knowledge Base
  2. Administrative and Business
are queued for processing. Once processed, report is emailed to the HR Admin within 20-30 minutes.   How to view employee leaves and leave balance?  Step 1: On the HR Admin landing

How do I get started with Zoom Phone?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom Phone Transition
follow along with the video, access your Zoom Phone Settings directly (be sure to sign in with your UIC email address), or: Visit uic.zoom.us and select Sign In Navigate to Phone > Settings

How can I find out which Technology Solutions accounts I currently have active?

  1. Knowledge Base
  2. Information Security & Privacy
email ... The UIC Account Portal will list your current Technology Solutions active accounts Log in to the UIC Technology Solutions Account Portal to view your current Technology Solutions active

How can I use the Jabber softphone on a Mac?

  1. Knowledge Base
  2. Communication and Collaboration
the presence information for that person. Right click on a voice message to Call Back, Start Chat, Start Meeting, Send Email, Mark as Read or Unread, Forward voice message or Delete the message