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How do I configure my iOS / iPadOS device to connect to UIC Exchange email?

You should now receive a Duo 2FA prompt to approve. Please note this prompt will help signify you are using modern and not legacy authentication.

What do I need to know to use a university-provided travel cell phone?

The Travel Cell Phones for Researchers service offering provides temporary mobile devices to UIC research personnel for university-approved research-related travel to particular high-risk... ... configured in accordance with university policies and best practices: Remote configuration of security settings based on guidelines set by the Security & Privacy team Pre-installation of Duo Mobile...

How do I connect Zoom with my Outlook calendar?

You may also be prompted for Duo 2FA. When prompted, click Accept to complete the integration of your Outlook calendar into your Zoom Desktop App.

How Can I Get IT Support as a UI Health or Hospital Employee?

Many services that UI Hospital staff use are not managed by Technology Solutions. ... 2fa ... UI Health and Hospital employees should review the information below to obtain IT support. IT Services supported by Hospital IS Service Teams UI Hospital Portal Citrix (when used to access UI...

How do I add my UIC email account to Microsoft Outlook?

You can add either a UIC Exchange or UIC Gmail account to Microsoft Outlook ... Please visit How do I get started with Duo 2FA for more information about Duo. Select Finish. Outlook won't accept my password - UIC Exchange If Outlook won't connect to UIC Exchange and you know...

I will be traveling internationally. Will I have access to university resources while abroad?

NOTE: UIC VPN will not work from sanctioned countries and regions, as the VPN service requires the use of Duo 2FA, which will not work from these areas.

How can I check my UIC email?

The UIC community currently utilizes two email systems: UIC Gmail and UIC Exchange. ... Please visit How do I get started with Duo 2FA for more information about Duo. When logging in to UIC Exchange, please be sure to use your full UIC email address rather than just your UIC NetID.

How do I update my information in the UIC Directory?

Select My Profile Select Access My Profile and login with your NetID and password and 2FA.

I forgot my university NetID password, what should I do?

Passwords can be recovered using self-service options or with assistance from university IT. ... Complete the Duo 2FA login process If you have a recovery email address defined, you will receive an email with a link to reset your password.

How do I connect to the Virtual Computer Lab using the desktop application?

These instructions apply to Windows and MacOS and will show you how to connect to UIC's Virtual Computer Lab service: ... You will get prompted for the DUO 2FA to continue the sign in process. Step 6: Double-click on an available desktop host icon.

What are the steps to design and implement an out-of-the-box experience for OSS-supported unit clients?

This Knowledge Base Article describes the process steps experienced during an autopilot setup of a newly purchased laptop. ... Enter your NetID and password as well as 2FA submission. Zoom should now be configured for use.

What is Microsoft 365 and how can I use it?

Office 365 is offered to University of Illinois faculty, staff, and students on the Urbana campus. These are the basics of reaching and using the service. ... Please visit How do I get started with Duo 2FA for more information about Duo. Select the language and version of Microsoft Office to download.

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