What Is It?
UIC provides all faculty and instructors with a free and easy-to-use lecture capture tool called Echo360. Along with features provided by the tool, UIC faculty have access to support, learning workshops, and personal consultations.
Who Is Eligible To Use It?
Where Can I Get It?
Select the Request 360 Lecture Capture button located on this page to schedule lecture captures in common-use classrooms. For college/departmental learning spaces, review the list of contact points. Access your media library at echo360.org.
How Do I Use It?
Learn how to use Echo360 by visiting the Echo360 page on the Learning Technology Solutions (LTS) website.
How Much Does It Cost?
This service is funded by the University; there are no direct costs to clients.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Fulfillment Time |
Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required |
| Incident Resolution Time |
Under 2 business days unless escalation to the vendor is required |
| Service Availability |
24x7 |
| Maintenance Window(s) |
None |
| Service Notification Channel(s) |
IT Service Notices |