Requesting a Temporary Account Extension
Access to Technology Solutions accounts (including email associated with your NetID) is removed once you no longer have an active affiliation with UIC.
Before your account is deleted, you will typically receive advance email notifications with a grace period to allow time to address any outstanding issues or save important data.
For more details on eligibility and timelines, please refer to the Terms of Accounts policy.
Requesting an Extension
If you need additional time to access your account, you may submit a request for a temporary extension. All requests are reviewed by an accounts administrator and are approved on a case-by-case basis.
To submit a request, please email ithelp@uic.edu and include the following:
- Your UIC NetID
- A non-UIC email address you can access
- A brief explanation of your request (examples include):
- Additional time to retrieve email or account data
- Pending updates to employee status
- Pending updates to student status
What Happens Next
Once your request is submitted, it will be reviewed by an accounts administrator. You will receive a response at your non-UIC email address with the outcome and any next steps.