Grainger College of Engineering

To contact Engineering IT for service requests or incident reports use the links below, email engrit-help@illinois.edu, or call our Help Desk (217-333-3131).

Not all our services are listed here yet. This service catalog will not officially launch until sometime during Fall 2020 semester. Items will be added over time, as well as additional functionalities including sorting and searching. Our current service catalog is at: it.engineering.illinois.edu

If you are supported by Engineering IT, please only use the links below to contact us. Similar and potentially redundant listings in the boxes in the right-hand column are based upon the campus-wide build-out of this system and may not currently reach EngrIT.

Please use the "Request Service Not Otherwise Listed" for requests for services not yet listed here.

Thank you for your understanding and flexibility. We remain your Trusted Academic Partner and are excited to improve our service to you with this evolving

Categories (2)

Computer Labs (EWS)

All Services related to the computer labs run and maintained by Engineering IT.
Expand

A/V Incident Report

A category for A/V room incidents
Expand

Services (8)

Canvas Support Request

Request assistance or training for teaching with Canvas.

Help! Submit a Problem

Something has gone wrong, and it's related to a computer or conference room tech setup.

Long Term Loan

Requesting a laptop to borrow for more than 1 month.

Request Service Not Otherwise Listed

Anything not covered by other entries. (Currently a lot)

Laptop Loan Program

Engineering IT offers short-term loans of laptops for events, travel, or temporary replacement for a broken computer.

Poster Printing

Poster Printing in Computer Science and MRL / Physics

Lecture Recording Request

Request to have a lecture recorded and published for viewing by students in the course.

Report an Audio Visual (A/V) Problem

Report an Audio Visual (A/V) Problem