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Grainger College of Engineering
Grainger College of Engineering
To contact Engineering IT for service requests or incident reports use the links below, email engrit-help@illinois.edu, or call our Help Desk (217-333-3131).
Not all our services are listed here yet. This service catalog will not officially launch until sometime during Fall 2020 semester. Items will be added over time, as well as additional functionalities including sorting and searching. Our current service catalog is at: it.engineering.illinois.edu
If you are supported by Engineering IT, please only use the links below to contact us. Similar and potentially redundant listings in the boxes in the right-hand column are based upon the campus-wide build-out of this system and may not currently reach EngrIT.
Please use the "Request Service Not Otherwise Listed" for requests for services not yet listed here.
Thank you for your understanding and flexibility. We remain your Trusted Academic Partner and are excited to improve our service to you with this evolving
Categories (3)
Computer Labs (EWS)
All Services related to the computer labs run and maintained by Engineering IT.
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A/V Incident Report
A category for A/V room incidents
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Device Requests
Category for device-related requests like accessing the network, price quotes, surplus, or imaging requests.
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Services (10)
Canvas Support Request
Request assistance or training for teaching with Canvas.
Help! Submit a Problem
Something has gone wrong, and it's related to a computer or conference room tech setup.
Long Term Loan
Requesting a laptop to borrow for more than 1 month.
Request Service Not Otherwise Listed
Anything not covered by other entries. (Currently a lot)
VM Hosting
Submit this form to request a VM for your research/instruction
Wired Network Access Request (Single Device)
Use this request when you need to connect a device to an Engineering building's wired network.
Laptop Loan Program
Engineering IT offers short-term loans of laptops for events, travel, or temporary replacement for a broken computer.
Poster Printing
Poster Printing in Computer Science and MRL / Physics
Lecture Recording Request
Request to have a lecture recorded and published for viewing by students in the course.
Report an Audio Visual (A/V) Problem
Report an Audio Visual (A/V) Problem
Popular Services
Poster Printing
Engineering Workstations (EWS)
Report an Audio Visual (A/V) Problem
EWS Lab Reservations
Wired Network Access Request (Single Device)
My Recently Visited Services
VM Hosting
EWS Guest Accounts
A/V Incident in EH Studio C
A/V Incident in B02 CSL
A/V Incident in 3310 Yeh Center
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