The Campus IT Service Desk provides a central point of contact for technology support for students, faculty, and staff. Support is available by phone, email, and in person. Walk-in assistance is offered at two locations: the Digital Computer Lab (DCL) and the Illini Union.
About This Offering
Features and Benefits
- Support available via phone, email, and in person
- Walk-in locations at DCL and the Illini Union
- Open late and on weekends
- Free for the campus community
- Assistance with a wide range of IT requests and issues
Other Names
Help Desk | Customer Service | Tech Support
Provider
Technology Services
Using This Offering
Who can use this offering?
- Alumni
- Faculty and Staff
- Retirees
- Students
Is there a charge to use this offering?
No
Where can I learn more?
University of Illinois IT Support | Technology Services
Support
How do I get help?
Click the Get Help button on the right side of this page or email consult@illinois.edu.
When is support available?
Monday - Friday, 08:00 - 21:00; Saturday and Sunday 12:00 - 17:00 (Central Time)
Is training available?
No