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Field Consulting
Field Consulting
About this service
Description
Field Consulting provides University departments, administrative units, colleges, and research facilities with expertise in supporting, implementing, administering, configuring, and replacing hardware and networks. Field Consultants are contracted on a yearly basis.
Other names
Technology Services Field Consulting, Field Consulting, IT Field Consulting, IT Soultion Services, Tech Services Solution Services, IT Field Services, Departmental Services, Departmental User Services, DUS, DS
Documentation links
None listed
Features and tools
None listed
Getting and using this service
Who can use the service
Faculty/Staff
How to get the service
Requests to schedule a Field Consulting needs assessment should be submitted via the webform at
https://go.illinois.edu/FCRequest
Cost
The service is based upon a 100 hour is one unit support model, with units contracting for a number of units to be used throughout the year. A typical full-time engagement is 16 units (1600 hours) and half time is 8 units (800 hours); and the clients are billed out for the hours worked at $48.00 per hour (starting 01/01/2023). We are also offering a Field Consulting Developer service, using the same service unit model but at a $56.00 per hour rate. Keeping in mind engagements are only billed for the actual hours worked, even if it is less than the contracted hours.
Usage constraints
None listed
Support and Hours
How to get help
Contact Assigned Consultant(s), Coordinator, or Field Consulting Manager
Training and consulting opportunities
Not applicable
Maintenance hours
Not applicable
Lifecycle stage
Production
Provided by
Technology Services
Make a Field Consulting request
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Details
Service ID:
188
Created
Thu 11/19/20 2:44 PM
Modified
Wed 10/26/22 11:09 AM
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Check out this service I found in the Illinois Tech Help Center service catalog.<br /><br /><a href="https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceDet?ID=188">https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceDet?ID=188</a><br /><br />Field Consulting<br /><br />Field Consulting provides University departments, administrative units, colleges, and research facilities with expertise in supporting, implementing, administering, configuring, and replacing hardware and networks.