Field Consulting

About this service

Description Field Consulting provides University departments, administrative units, colleges, and research facilities with expertise in supporting, implementing, administering, configuring, and replacing hardware and networks. Field Consultants are contracted on a yearly basis.
Other names Technology Services Field Consulting, Field Consulting, IT Field Consulting, IT Soultion Services, Tech Services Solution Services, IT Field Services, Departmental Services, Departmental User Services, DUS, DS
Documentation links None listed
Features and tools None listed

Getting and using this service

Who can use the service Faculty/Staff
How to get the service Requests to schedule a Field Consulting needs assessment should be submitted via the webform at https://go.illinois.edu/FCRequest
Cost The service is based upon a 100 hour is one unit support model, with units contracting for a number of units to be used throughout the year. A typical full-time engagement is 16 units (1600 hours) and half time is 8 units (800 hours); and the clients are billed out for the hours worked at $42.50 per hour. Keeping in mind they are only billed for the hours worked, even if it is less than the contracted hours.
Usage constraints None listed

Support and Hours

How to get help Contact Assigned Consultant(s), Coordinator, or Field Consulting Manager
Training and consulting opportunities Not applicable
Maintenance hours Not applicable
Lifecycle stage Production
Provided by Technology Services
 
Make a Field Consulting request

Details

Service ID: 188
Created
Thu 11/19/20 2:44 PM
Modified
Thu 11/19/20 2:45 PM