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Infrastructure
Network Professional Services
Infrastructure Installation and Maintenance
Infrastructure Installation and Maintenance
About this service
Description
Infrastructure installation and maintenance manages data and voice cabling, wireless access points, security cameras, digital signage and Distributed Antenna Systems (DAS) within and between campus buildings.
Other names
CIMS
Documentation links
None listed
Features and tools
Locating Services identifies and marks all copper and fiber cables that run outside underground and between buildings on campus for voice and data services. Requests for utility locating services should be directed to JULIE at 1-800-892-0123.
Getting and using this service
Who can use the service
Faculty/Staff
How to get the service
Requests for Infrastructure Installation or Maintenance are submitted by Unit Coordinators as service requests via Pinnacle or via email at techsvc-assign@illinois.edu.
Include the building name and number, location and scope of work to be performed, CFOP# for billing purposes and contact information.
Cost
CIMS charges time and materials.
Usage constraints
None listed
Support and Hours
How to get help
Users can report issues by using Pinnacle to create a Customer Service Request or by emailing techsvc-assign@illinois.edu.
Training and consulting opportunities
None listed
Maintenance hours
No regular maintenance activities that take down service.
Lifecycle stage
Production
Provided by
Technology Services
Make a Infrastructure Installation and Maintenance request
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Details
Service ID:
176
Created
Thu 11/19/20 8:54 AM
Modified
Thu 8/4/22 3:19 PM
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Message
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Check out this service I found in the UIUC Tech Help Center service catalog.<br /><br /><a href="https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceDet?ID=176">https://help.uillinois.edu/TDClient/42/UIUC/Requests/ServiceDet?ID=176</a><br /><br />Infrastructure Installation and Maintenance<br /><br />Infrastructure installation and maintenance manages data and voice cabling, wireless access points, security cameras, digital signage and Distributed Antenna Systems (DAS) within and between campus buildings.