Service Desk (NCSA)

The NCSA Technology Management Group (TMG) provides support for system operations and monitoring, infrastructure management, and accounts and allocations for NCSA.

About This Offering

Features and Benefits

  • Extended hours of support
  • Support for NCSA resources

Other Names

24x7 helpdesk support | National Center for Supercomputing Applications (NCSA) Help Desk | NCSA 16.5 x 7 x 365 Help Desk | NCSA Help Desk | Technology Management Group (TMG) at NCSA

Provider

NCSA

Using This Offering

Who can use this offering?

  • Alumni
  • Faculty and Staff
  • Retirees
  • Students
  • Researchers and collaborators from other universities and institutions

How do I request this offering?

Click the Get Help button on the right side of this page.

Is there a charge to use this offering?

No charge to users. Departments are charged for the services provided by the NCSA Technology Management Group.

Where can I learn more?

NCSA User Support

Support

How do I get help?

Click the Get Help button on the right side of this page. 

When is support available?

07:00-23:30 including weekends and holidays (Central Time)

Is training available?

No