What Is It?
The UIC Red multisite network is a resource for creating and managing UIC websites.
Features
- A UIC branded theme framework for a consistent look among all UIC department websites.
- A variety of page layouts and content components that are designed to create responsive, accessible and usable websites without extensive knowledge of website development.
- An option to have sub-unit websites nested into their main unit websites.
Requirements
Sites must follow the Red Requirements
Who Is Eligible To Use It?
- Faculty (for research/lab sites)
- Staff
Where Can I Get It?
Select the Request Red Website button located on this page.
How Do I Use It?
Red Tutorial
How Much Does It Cost?
This service is funded by the University; there are no direct costs to clients.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| |
Interaction Topic |
Response Time Target |
Resolution Time Target |
| Service Requests |
General Inquiry |
3 Business Days |
Varies |
| Private Test Site Request |
3 Business Days |
3 Business Days |
| Site Launch Request |
4 Business Days |
10 Business Days |
| Active Site Web Address Change |
3 Business Days |
5 Business Days |
| Incidents |
Multiple Active Sites Unavailable |
1 Business Hour |
4 Business Hours |
| Authenticated Access Unavailable (e.g. Site Admin Dashboard) |
1 Business Day |
2 Business Days |
| Active Bug with WordPress Component |
3 Business Days |
10 Business Days (Varies based on severity of impact) |
| Service Availability |
24x7 |
| Maintenance Window(s) |
In Development |
| Service Notification Channel(s) |
IT Service Notices
Red Site Admins |