Mobile Application Deployment

What Is It?

Departments can publish their mobile apps under the official University of Illinois Chicago app stores on the Apple App Store and Google Play Store.

Other Service Names

Mobile Software Development and Delivery

Features

This service ensures best practices are implemented and all involved parties understand the expectations for publishing a mobile app onto UIC's mobile stores.  The intention is to align all parties, including units, vendors, and Technology Solutions, to comply with clear expectations regarding security, branding standards, release timelines, and priorities. 

Requirements

  • Due to the change in Apple policies, @uic.edu email addresses cannot be used to access Apple Developer Accounts. Instead, please request an email with an @UIC365.onmicrosoft.com via the Shared Mailbox request form. In the request body, explain that due to the Apple ID @uic.edu domain change, you will need to create a new shared account to access the Apple Developer Account and Google Play Store.
     
  • Requesting units are responsible for publishing their own mobile apps. If the requesting unit does not have an internal resource for this process, it can partner with a vendor whose developers are readily available.
    • Technology Solutions has a positive working relationship with:  SPR (mike.donlevy@spr.com) as they are familiar with our mobile app process. 

Who Is Eligible To Use It?

  • Faculty
  • Staff
  • Students

Where Can I Get It?

Select the Request Mobile App Publication button located on this page.

How Do I Use It?

Review the process on submitting applications to the Apple App Store and Google Play Store.

How Much Does It Cost?

This service is funded by the University, and there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time

Total expected fulfillment time is approximately 15 business days.

  • Technology Solutions aims to complete its steps within 10 business days:

    • Ensure submissions adhere to UIC branding standards

    • Configure SSO if requested

    • Security and Privacy review of data types and sources

    • Submit information to the Apple and Google portal

      • Screenshots (provided by Unit)

      • App Description (provided by Unit)

    • Generate certificates and keys for Apple and Google. 

  • Once all information is entered, the respective app store reviews and approves or declines:
    • Apple: 2-8 Days
    • Google: 1-2 Days
Incident Resolution Time In Development
Service Availability Weekdays, 9:00am to 5:00pm
Service Notification Channel(s) Direct with clients