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Here you can find a brief description on how to listen, archive and download messages from Asterisk.

This article presents three different options on how to access your Unity voicemail.

This article explains how to receive and use a 2FA temporary code when you are not able to access your enrolled 2FA device.

The default 2FA options can incur data charges for text messages, phone calls, or accessing the Duo Mobile application while you are outside of the USA. However, there are options to avoid this.

Provides instructions on and troubleshooting information for accessing university resources from off-campus.

If you are having trouble accessing UIC resources such as Blackboard, email, and more, from outside of the US, try using the UIC VPN solution.

Instructions for configuring a linux server's firewall rules to allow connections via Cisco AnyConnect.

Provides direction for uninstalling the Viscosity VPN application

Links to download university provided software necessary for remote learning

This document provides instructions on use of UIC’s VPN solution. Please note that the use of this VPN solution requires you to enroll in the university’s 2-Factor Authentication (2FA) solution. 2FA provides an additional level of security to protect your resources.

This article contains a network diagram detailing how network traffic flows into and out of Azure from on campus.

Some resources managed by the UIC Library require the use of the Virtual Private Network (VPN) when you are not physically on-campus.

There are a few reasons why the AnyConnect client may give an error of Login Failed.

Phone numbers with a +86 country code can no longer be used with Duo 2FA