Can I use a Chinese (Country Code +86) phone number with Duo 2FA?

Tags VPN

Phone numbers with a +86 country code can no longer be used with Duo 2FA
 

Effective April 12, 2019, due to recent telephony restrictions by the Chinese government, Duo (the 2FA vendor used by the University of Illinois) is no longer able to deliver automated phone calls for authentication to users with +86 (calling country code) phone numbers. No other authentication methods (SMS/Text, Push, and token) are impacted.

 
What should I do:

 
The University recommends using the free Duo Mobile App and Push technology, Installing the Duo Mobile app, or purchasing a University hardware token at UIC webstore.

 
More information:

 

Details

Article ID: 813
Created
Fri 1/15/21 6:09 PM
Modified
Sun 2/14/21 7:46 PM

Related Articles (3)

We recommend you use a smartphone as your primary 2nd factor device. The Duo Mobile app allows you to approve your connections at any time with just a swipe and a click on your smartphone. If you are setting up Duo for the first time, we recommend installing the Duo Mobile app on your mobile device first.
The University of Illinois uses a 2-Factor authentication (2FA) service provided by Duo Security, an industry leader in cyber security services. This will help secure your account and the University's sensitive data. The University of Illinois is committed to securing its institutional data and the personal information of everyone at the University.
Getting Started with 2FA Enrollment.