How do I forward calls from my VOIP phone remotely?

Tags remote phone

You can forward calls from your VOIP phone without needing to be on campus.

NOTE:  You must be connected to UIC's AnyConnect VPN to complete this process.  Instructions for obtaining VPN can be found at UIC VPN

 
1. Visit https://pub.voip.uic.edu/ucmuser/ and log in.
 
self care portal sign inscreen
2. On the "Phones" Tab,  select "Call Forwarding" and then check the box to the left of "Forward all calls to: " for the line that should have call forwarding set.  In the dropdown menu to the right of "Forward all calls to: ", select "Add a new number".
details of phones screen
 
 
3. Type the phone number where calls should be forwarded to.  If you will be routing to an off-campus phone number, enter 9 and then the full 11 digit phone number(example: 913121234567) and then press "Save".  
 
final step screen
 
 
4. You will receive a message that the call forwarding has been set.
 
example confirmation message
  

Details

Article ID: 648
Created
Fri 1/15/21 5:55 PM
Modified
Wed 6/9/21 9:29 AM