How do I add my UIC email account to Microsoft Outlook?

Calendar Email windows gmail exchange

Overview

This article will describe how to add either a UIC Exchange or UIC Gmail account to Microsoft Outlook on both Windows and Mac devices. The Outlook client can be downloaded and installed from officedownload.uic.edu.

Windows Devices
Mac Devices
- Adding your UIC Exchange email account to Outlook (Mac)
- Adding your UIC Gmail email account to Outlook (Mac)

Windows Devices

Adding your UIC Exchange email account to Outlook

With Outlook on your PC, Mac, or mobile device, you can:

Organize your email to focus on the messages that matter most.
Manage your calendar to schedule meetings and appointments.
Share files from the cloud so everyone always has the latest version.
Stay connected and productive wherever you are.

Steps

Open Outlook and select File > Add Account.

If you haven't launched Outlook before, you'll see a welcome screen.
Enter your UIC email address <NetID@uic.edu> and select Connect.
Enter your password and select OK.
Authenticate with Duo 2-Factor Authentication when prompted. Please visit How do I get started with Duo 2FA for more information about Duo.
Select Finish.

Adding your UIC Gmail account to Outlook

Set up IMAP

On your computer, log in to gmail.uic.edu using your NetID and Technology Solutions common password.
In the top right, click Settings .
Click Settings.
Click the Forwarding and POP/IMAP tab.
In the "IMAP access" section, select Enable IMAP.
Click Save Changes

Configure Google Account Settings/Add your account to Outlook

These steps are the same whether you're adding your first Gmail account or additional Gmail accounts to Outlook.

Select File > Add Account.
Enter your email address then expand the advance options and check "click let me set up my account manually".

NOTE: Automatically setting up your account using your Work/School email (i.e. <netID>@uic.edu) seems to configure outlook to use the exchange server. If you're attempting to configure outlook to use Gmail with your NetID requires this step. If you're configuring Outlook to use a personal Gmail account, this isn't required.
On the next screen select Gmail.
Enter the following settings and click Next
Outlook will launch a Gmail window that asks for your password. Enter the password and select Sign in.
Enter your Gmail password.

Important: Once you connect your Gmail account to Outlook, you may receive a warning message in your Gmail inbox telling you that a new logon from Internet Explorer was detected. This is expected behavior.
If you have previously enabled 2-factor authentication for Gmail, you'll be prompted to enter the code sent to your mobile device. If you haven't enabled 2-factor authentication, skip to the steps to turn on two-factor. If you have 2-factor authorization enabled, enter the code.
The Google account permissions window appears. Click Allow.
Once Outlook finishes adding your Gmail account, you can add another email account or select Done.

Tips

If you check the box for "Set up Outlook Mobile on my phone, too," you'll be taken to a website where you can enter your mobile phone number and you'll receive a link to download Outlook for iOS or Outlook for Android. Installing Outlook Mobile is a great way to stay up-to-date on the go.

You can enter your phone number to install Outlook for iOS or Outlook for Android.

Set up mobile apps

Outlook won't accept my password - UIC Exchange

If Outlook won't connect to UIC Exchange and you know you're using the correct password with Duo 2FA, please run the Microsoft Support and Recovery Assistant tool to troubleshoot the issue.

Outlook won't accept my password - UIC Gmail

If Outlook won’t accept your password and you know you’re using the right password for your Gmail account, you might have an older version of Outlook that doesn't currently support this faster Gmail setup option. In that case, you'll need to use two-factor authentication and an app password to help verify that you're the person trying to access your Gmail account.

Gmail does allow you to add your account to Outlook without setting up two-factor authentication and using an app password, but you must turn on a setting that allows "less secure apps" to connect to your account. We do not recommend this setting. We recommend turning on two-factor authentication and using an app password.

To turn on two-factor authentication and get an app password, use the following steps.

Go to Gmail from your browser, then select the Google apps icon in the upper right corner of the screen.
Select Google apps settings
On the left, select Security.
Under Signing into Google, if 2-Step Verification is OFF, click the > next to OFF to turn it ON. Otherwise, skip to step 4.

On the first screen, click CONTINUE.
1. If prompted, enter your Gmail password and then click NEXT.
2. Enter your phone number and select whether you want to receive your verification codes by text message or phone call. Then click NEXT.
3. Enter the code you received and click NEXT.
4. Click TURN ON to finish setting up 2-step verification.
5. Return to the previous screen by clicking the left arrow at the top of the screen next to 2-Step Verification.
Select the > on the far right of the App Passwords line.
Enter your Google password and then select Sign in. At the bottom of the next screen, select Mail and Windows Computer from the drop-down lists, then select Generate
Google will display an app password for you. Copy this password (without the spaces) and enter this password when Outlook prompts you for a password.
Copy the app password without spaces

Mac Devices

Adding your UIC Exchange email account to Outlook

After opening Outlook, click “Outlook” in the upper left then “Preferences” to open up the Outlook preferences screen. Click “Accounts” on the preferences screen.
Click “Add Email Account.”
Enter your full <NetID>@uic.edu email address and click “Continue.”
A screen indicating a connection to Office 365 is being established will appear and then a UIC sign in screen will appear on top of that. Enter your full <NetID>@uic.edu email address and UIC NetID password and click “Sign in.”
Authenticate with Duo 2-Factor Authentication when prompted. Please visit How do I get started with Duo 2FA for more information about Duo.
A confirmation screen will appear when the account has been added. Click “Done.”

Adding your UIC Gmail email account to Outlook

After opening Outlook, click “Outlook” in the upper left then “Preferences” to open up the Outlook preferences screen. Click “Accounts” on the preferences screen.
Click “Add Email Account.”
Enter your full <NetID>@uic.edu email address and click “Continue.”
A screen indicating a connection to Office 365 is being established. Click “Not Office365? “ in the upper right to sign in with Gmail (you will have to click this even if UIC Gmail is the only account type you have).
Select the “Google” account type on the next screen.
Click “Continue.”
You’ll be taken to a Google webpage. Click on your name/UIC email address to proceed.
Click “Allow”. If you receive a pop-up to allow the page to open in Outlook, allow that as well.
You’ll receive a confirmation screen that your account has been added to Outlook.