Report a Problem

About this service

Description

Are you having trouble using one of our enterprise services?  Visit our University System Status page for a list of known problems.  If your problem is not shown, click the button to the right to report it to AITS Service Desk.  We will respond as soon as possible to help resolve the issue or provide you with a temporary work around.

Getting and using this service

Who can use the service Current and former University of Illinois students, faculty, staff.  Vendors and other entities who are trying to transact business with the University.
How to get the service Click the "Report Issue" button and complete the form.
Cost None
Documentation and training links https://answers.uillinois.edu/systemoffices/aits-service-desk

Support and Hours

Contact for help and support Using this form is the preferred method for reporting problems to AITS Service Desk.  Phone and email contact info are available at:  https://answers.uillinois.edu/systemoffices/aits-service-desk.  AITS Service Desk operates 24/7/365.