Cybersecurity Incident Response

Critical event response by the Cybersecurity Operations Center, to mitigate critical risks and impacts to the university. Cybersecurity Incident Response is a fundamental part of Security's charge, obligations, provisions, and directives as outlined in the Campus Administrative Manual, "Appropriate Use of Computers and Network Systems."

About This Offering

Features and Benefits

  • Incident intake, triage, validation and response
  • Vulnerability/exposure intake, triage, validation and response
  • Threat intake, triage, validation and response
  • Situation containment, mitigation, and/or critical consultation
  • Engagement with leadership as required by requirements, laws, policies, or procedures
  • Continual monitoring, scanning, and other techniques to detect threats
  • Notification to owners of record

Provider

Technology Services

Using This Offering

Who can use this offering?

  • Faculty and Staff
  • Retirees
  • Students
  • Anyone at the University of Illinois at Urbana-Champaign, University of Illinois Springfield, and the university system offices at these locations

How do I request this offering?

Report incidents or urgent security events by emailing security@illinois.edu or by calling the 24/7 on-call responder at 217-265-0000, option 3

Is there a charge to use this offering?

No; However, Cybersecurity Incidents may incur costs to contain, eradicate, and recover from.

Where can I learn more?

Cybersecurity Operations Center - Critical Event Response

Support

How do I get help?

  • Click the Get Help button on right side of this page.
  • Report incidents or urgent security events by emailing security@illinois.edu or calling the 24/7 on-call responder at 217-265-0000, option 3.

When is support available?

24/7

Is training available?

No