Technology Services Answers (External/Public)
Technology Service Answers (Internal)
KB Admin
Article Content Standards (ACS)
The Technology Services Answers is publicly viewable, yet editing, publishing, and internal viewing permissions are only available to Technology Services employees and specific non-central faculty, staff, and students who need access to the Technology Services Answers instance to perform their job duties. This application is provided by the University of Wisconsin-Madison.
For more information about support for Answers, visit Administration Overview.
For help with the following use "Submit a Request" on this page. Requests are typically handled within 5 business days:
- Access requests (Viewing permissions and role requests)
- Obtaining an WISC Answers instance for your department/unit
- We only facilitate the introduction to the WISC KB Team; the standing up is done by requesting department/unit
- KB Incidents/something is broken/technical issues/specific problems
- APIs and other connectors
- Stats access / data / reporting requests
- Functionality / change / enhancement requests
For help with the following, submit a request through via the Answers KnowledgeBase at the bottom of any article:
- Article activation requests
- Article feedback comments
- Article keyword suggestions
- Notification of articles expiring
- Request for review or help for existing or new articles