Technology Services Answers (External/Public)
Technology Service Answers (Internal)
KB Admin
The Technology Services Answers is publicly viewable, yet editing, publishing, and internal viewing permissions are only available to Technology Services employees and specific non-central faculty, staff, and students who need access to the Technology Services Answers instance to perform their job duties. This application is provided by the University of Wisconsin-Madison.
For more information about support for Answers, visit Administration Overview.
For help with the following use "Submit a Request" on this page. Requests are typically handled within 2 business days:
- Access requests (Viewing permissions and role requests)
- Obtaining an WISC Answers instance for your department/unit
- We only facilitate the introduction to the WISC KB Team; the standing up is done by requesting department/unit
- KB Incidents/something is broken/technical issues/specific problems
- APIs and other connectors
- Stats access / data / reporting requests
- Functionality / change / enhancement requests
For help with the following, submit a request through via the Answers KnowledgeBase at the bottom of any article:
- Article activation requests
- Article feedback comments
- Article keyword suggestions
- Notification of articles expiring
- Request for review or help for existing or new articles