Managed File Storage Hosting

About this service

Description	The File Storage Hosting service is a managed service that provides a File Share hosted on a dedicated Storage volume with granular Identity and Access Management (IAM) capabilities.
Other names	None listed
Documentation links	WSAA Support and Documentation \| https://answers.uillinois.edu/internal/88564
Features and tools	• DEPLOY and manage the parent folder of the File Storage instance • PATCH the server message block (SMB) protocol of the File Storage instance regularly • MONITOR performance and availability of the File Storage instance • LOG and forward File Storage instance logs to central data logs repository • BACKUP and replicate File Storage instance regularly (at least a 14-day retention) • INVENTORY and track File Storage instances with asset management tools • SECURE and manage IAM of the parent folder of the File Storage instance

Getting and using this service

Who can use the service	Campus IT Teams
How to get the service	New customers should contact Eric Epps (eepps2@illinois.edu or 217-333-4463). Existing customers who wish to add new services should email WSAAsupport@illinois.edu or request help via the "I need help with..." button to the right.
Cost	$285/year per File Storage instance
Usage constraints	None listed

Support and Hours

How to get help	Email WSAAsupport@illinois.edu or request help via the "I need help with..." button to the right.
Training and consulting opportunities	None listed
Maintenance hours	System maintenance is performed Wednesday through Saturday after the second Tuesday of the month from 2:00 a.m. - 4:00 a.m.
Lifecycle stage	Production
Provided by	Technology Services

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Details

Service ID: 691

Created

Thu 6/9/22 2:48 PM

Modified

Thu 2/2/23 7:23 AM