Windows Server System Administration Service

About this service

Description The System Administration service provides a stable, managed Windows Server operating system (OS) environment to deploy your application.
Other names WSAA, MSS
Documentation links WSAA Support and Documentation | https://answers.uillinois.edu/internal/88564
Features and tools • DEPLOY and managing the image of the OS instance
• PATCH and update the OS instance
• MONITOR performance and availability of the OS instance
• LOG and forward OS event logs to central data logs repository
• BACKUP and replicate OS instance regularly (at least a 14-day retention)
• INVENTORY and track OS instances and configurations with asset management tools
• SECURE and harden the OS instance

Getting and using this service

Who can use the service Campus IT Teams
How to get the service New customers should contact Eric Epps (eepps2@illinois.edu or 217-333-4463). Existing customers who wish to add new services should email WSAAsupport@illinois.edu or request help via the "I need help with..." button to the right.
Cost $680/year per managed OS instance.
Usage constraints None listed

Support and Hours

How to get help Email WSAAsupport@illinois.edu or request help via the "I need help with..." button to the right.
Training and consulting opportunities None listed
Maintenance hours System maintenance is performed Wednesday through Saturday after the second Tuesday of the month from 2:00 a.m. - 4:00 a.m.
Lifecycle stage Production
Provided by Technology Services