Digital Signage Services

About this service

Description	Digital Signage Services provides resources, oversight and planning of activities related to the deployment, management and utilization of digital signage technologies. The service provides opportunities to share content and deliver campus emergency notifications.
Other names	Digital Signage @ Illinois, Korbyt, Poppulo
Documentation links	Digital Signage Knowledge Base
Features and tools	Digital Signage Core Service, Digital Signage Installation, Planning, and Coordination; Korbyt Anywhere; Poppulo Content Manager, FWi Cloud

Getting and using this service

Who can use the service	Faculty/Staff.
How to get the service	Requests can be sent to the Digital Signage Service team at digitalsignage@illinois.edu, or use the "Request Digital Signage Support" button on the right.
Cost	Each feature of Digital Signage Services has associated costs: Service charges to customers for Digital Signage Service cover the costs related to staffing, service infrastructure, and software licensing. New in FY25 - Charge Per: Customer (College/Unit) Recurring Charge: Service fee of $2,100 per year billed monthly; tiered licensing model charged per device using a license (based on the number of signs in your unit). Number of Signs Cost per Sign (per month) 1-9 $17.00 10-19 $12.00 20-49 $9.00 50+ $6.00
Usage constraints	All digital signage requests must be approved and submitted by a designated contact in the department. Customers must use remote desktop software to connect to the content management software. This software is not provided with Digital Signage Services. Customers must ensure that all digital signage content is appropriate and follows and all campus standards, guidelines, and best practices for identity, privacy, security, accessibility and other applicable rules.

Support and Hours

How to get help	For support, please use the "Request Digital Signage Support" button on the right or email the Digital Signage Service at digitalsignage@illinois.edu
Training and consulting opportunities	To request training opportunities, please use the "Request Digital Signage Support" button on the right or email the Digital Signage Service at digitalsignage@illinois.edu
Maintenance hours	Routine patching and maintenance of servers and managed digital signage players will be done during standard maintenance windows occurring from 3:00 a.m. to 7:00 a.m. CST, every Weekday. Such tasks are predominantly automated and will have minimal impact upon service availability. Maintenance that has the potential to impact service availability, alter the experience of; or require action from the customer will be scheduled and managed appropriately as a planned outage.
Lifecycle stage	Production
Provided by	Student Affairs Technology

Request Digital Signage Support

Details

Service ID: 547

Created

Thu 3/25/21 9:52 AM

Modified

Mon 6/10/24 11:00 AM

Service Offerings (1)

Request Digital Signage Support

Request Digital Signage Support