Server Load Balancing (SLB) and Global Server Load Balancing (GSLB)

About this service

Description Server Load Balancing (SLB) and Global Server Load Balancing (GSLB) allow services to scale and be highly functional by distributing power-drawing services across multiple servers, so that load does not slow down the experience of these services for customers.
Other names None listed
Documentation links Server Load Balancing (SLB) | Global Server Load Balancing (GSLB)
Features and tools None listed

Getting and using this service

Who can use the service Faculty/Staff
How to get the service IT Professionals requesting server load balancing services should send an email to
Cost None listed
Usage constraints Servers must be located in data centers where SLBs currently reside for SLB functionality, documented on SLB pages.  For GSLB hostname must be individual hostname not a top of domain record. (Example: GSLB could not work with but could work with

Support and Hours

How to get help Contact the Technology Services Help Desk by phone (217-244-7000) or by email (
Training and consulting opportunities None listed
Maintenance hours Maintenance windows are the same as the campus Network. Posted maintenance windows are: 5:30am-7:30am M-F, 5:30am-10:00am Sat, and 5:30-noon Sunday. Pre-announced via status.
Lifecycle stage Production
Provided by Technology Services
I need help with Server Load Balancing


Service ID: 180
Thu 11/19/20 12:02 PM
Mon 2/19/24 3:45 PM