Reporting and Analytics Training and Support (Decision Support)

Decision Support Training & Support provides assistance with university reporting and analytics services, including EDDIE/Web Intelligence, Enterprise Data Warehouse (EDW) access, university data resources, and available training opportunities. This offering helps users learn, access, and effectively use university data and reporting tools.

About This Offering

Features and Benefits

  • Assistance using EDDIE/Web Intelligence reports and tools
  • Guidance on accessing university data resources
  • Support navigating available reports and dashboards
  • Help understanding reporting and data concepts
  • Training recommendations and learning resources
  • Referrals to functional or technical subject matter experts when appropriate

Provider

AITS

Using This Offering

Who can use this offering?

Faculty and Staff

How do I access this service?

Visit our Help and Training webpage

How do I request this offering?

Visit our Help and Training webpage

Is there a charge to use this offering?

No

Where can I learn more?

Visit our Help and Training webpage

Support

How do I get help?

Click the Get Help button on the right side of this page.

When is support available?

University Business Hours

Is training available?

Visit our Help and Training webpage