What Is It?

eduroam is an organization that joins educational institutions and allows them to broadcast the same Wi-Fi network, but allows for your local institution's username and password to access that network. The primary purpose for this type of setup is for traveling or visiting other institutions. For example, if you were to visit one of our peer institutions that have "eduroam", instead of figuring out access to a "guest" network, you can connect to the "eduroam" network, type in your UIC email address and password, and you will have Wi-Fi access.

When configuring "eduroam" on your device, please be careful and know that if your device has "UIC-WiFi" AND "eduroam" configured at the same time, it is entirely up to the device to decide which Wi-Fi Network it wants to connect to. In rare cases the device will bounce between the network so fast, it may appear that you don't have network connectivity.


If you are a UIC student, faculty, or staff member, it is not recommended to use the "eduroam" network on the UIC campus, as the UIC-WiFi network will provide you with better reliability and ease of connection to university resources. However, if you are planning to visit another institution, you should make sure to connect to eduroam for the first time while you are still on the UIC campus, to register yourself so you can successfully connect at other institutions.

Who Is Eligible To Use It?

  • Faculty
  • Staff
  • Students
  • Guests

Where Can I Get It?

The eduroam network is available everywhere the UIC-WiFi network is available. If you are traveling, you can find our from your destination institution if they provide eduroam.

How Do I Use It?

View our help guide on connecting to eduroam.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Incident Resolution Time 2 business days
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance windows
Service Notification Channel(s) IT Service Notices
Learn about eduroam


Service Offering Id: 66
Fri 6/24/22 5:56 PM
Fri 6/24/22 5:56 PM
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