Account Creation (Departmental/Administrative)

What Is It?

Service or Admin accounts that are outside the scope of primary accounts or secondary email accounts. The admin account can be used for administrator-type security elevated purposes within your OU in UIC’s Active Directory environment as a means to separate admin-type functions that require a higher level of authority from those that can be performed without additional privileges.  Account creation will be automated and will be reviewed by Technology Solutions for any naming abuse or incorrect naming conventions. Accounts requests that are incorrectly named or abusive will be rejected, renamed, or deleted.

Other Service Names

Special Accounts, SuperUser Accounts, Service Accounts


Service Account naming convention

  • sa-DEPT-Service/Function
  • Example: sa-CC-AccountRequestor

Administrator Account naming convention

  • su-NetID
  • Example: su-HarryPotter

After your account is created you can add that account to the appropriate group in Active Directory and assign resource permissions to that group.  Please use the following naming conventions for groups within your OU to prevent any naming conflicts within the directory:

  • Domain Local: DL-Dept-Function
  • Global Group: GG-Dept-Function
  • Universal Group: UG-Dept-Function


  • A user account cannot consist solely of periods, or spaces, or end in a period. Any leading periods or spaces are cropped. User accounts should less than 64 characters
  • A group account cannot consist solely of numbers, periods (.), or spaces. Any leading periods or spaces are cropped. Group accounts should be less than 64 characters.

Who Is Eligible To Use It?

  • IT Pros
  • Faculty
  • Staff

Where Can I Get It?

Select the Request Departmental / Administrative Account button located on this page.

How Do I Use It?

Use of the accounts will vary based on the type and purpose of the account.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Within 5 business days
Incident Resolution Time Within 2 business days
Service Availability 24x7
Maintenance Window(s) None
Service Notification Channel(s) IT Service Notices
Request Departmental / Administrative Account


Service Offering Id: 58
Fri 6/24/22 2:30 PM
Wed 9/14/22 5:59 PM
Select all audiences that apply
IT Pro