Box AI

What Is It?

Box AI is a generative AI-powered feature integrated into UIC’s Box cloud storage platform. It enables users to ask questions about the content inside their documents and receive intelligent summaries, insights, and contextual responses—directly within the Box interface. This service empowers UIC to work more efficiently by streamlining how they understand, extract, and interact with data stored in Box.

Other Service Names

BoxAI
GenAI

Features

• Ask natural language questions about documents stored in Box (e.g., “What are the main points of this file?”)

• Generate summaries of long PDFs, Word documents, and text files

• Extract structured data, key action items, or tone analysis from unstructured content

• Access Box AI tools directly within the Box web interface (no installation required)

• Logs are not stored or retrained on; Box AI adheres to strict privacy and security protocols

• Box AI has been reviewed and assessed for security and privacy risks. One identified risk is clients being unaware of who has access to their Box data. To mitigate this, clients are responsible for monitoring access to their data and ensuring that only the appropriate people have permission. 

Requirements

• Available to all Box clients and is the first AI tool available at no cost, which may be used with all university data.  Special circumstances may arise with the use of Box AI and PHI, PII, and FERPA data. Please consult with your immediate supervisor to discuss if Box AI can or cannot be used in your work. If you are not sure, please send an email with your inquiry to security@uic.edu. 

• Must be using UIC’s enterprise Box account (box.uic.edu)

• Must access via supported web browser (Chrome, Firefox, Edge)

• Only eligible for files you have read access to

Who Is Eligible To Use It?

• UIC faculty, staff, students

Where Can I Get It?

Select the Request Box AI button on this page.

How Do I Use It?

•  How to Use Box AI at UIC

• Best Practices for Using Generative AI in Box

How Much Does It Cost?

Box AI is included under the university's enterprise Box licensing agreement, there is no additional cost to individuals.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels