What Is It?
The policy to restore courses from UIC Blackboard has been established to balance a need to responsibly manage the amount of data in the Blackboard Learn environment while also protecting student data. Courses will continue to be available and visible on your Blackboard’s My Course page for a period of three years after the course was offered. After that period, courses are flagged for archival and then archived by default every June 1. Once a course is archived, the content is no longer available for instructors.
Requirements
Instructors can request a Course Restoration for any of the following reasons:
- Academic integrity investigation.
- Access to student records for a registrar/dean-approved reason.
- Student grade dispute.
Effective June 1, 2022, requesting restoration of a course to retrieve a document or link in an archived course will not be a valid reason to request restoration of an archived course. Please plan ahead or ask CATE-LTS for help.
Where Can I Get It?
Courses no longer visible in Blackboard can be restored on a case-by-case basis. Restoring a course takes time and resources, therefore, CATE-LTS asks that instructors take time to review their old courses every year in order to preserve a local copy of any course content they wish to reuse. Select the Request Restoration of Archived Course Site button on this page to submit your request.
How Do I Use It?
If you have questions about how to keep a local copy of the content in your Blackboard courses, please request an appointment with one of CATE’s Instructional Designers.
Here is where you can find Blackboard help for faculty and students.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Response Time |
1 week |
| Service Request Fulfillment Time |
2 weeks |