Travel Cell Phones for Researchers

What Is It?

To accommodate researchers' mobile device needs while traveling internationally to conduct university business (e.g. attending conferences, conducting short-term research), UIC has made cell phones available for loan. 

Features

Clients may request either an iPhone or Android cell phone.

All cell phones have the following configurations:

  • Duo 2FA software included
  • Box Sync/Box Drive, Microsoft OneDrive, Google Drive, and Microsoft Outlook applications are not accessible. To access data in these systems, use web-based access:

Requirements

Prior to submitting a request for a university-provided cell phone, please review the Travel Guidance provided by the Office of the Vice Chancellor for Research.  You must be traveling to a high risk country as identified by the State Department. Currently the countries include: China (including Hong Kong and Macao), Cuba, Iran, North Korea, Russia, Syria, and Venezuela.

  • Maximum duration of checkout is one month.
  • Borrower must be physically present and provide their valid UIC i-card to check out equipment
  • The borrower will receive an email confirmation of the equipment checkout, detailing a checkout reference number, the equipment checked out, and return deadlines
  • Borrower shall not leave equipment unattended while checked out
  • Borrower may not redistribute equipment to any other person(s)
  • Borrower is solely responsible for the equipment checked out to them until the equipment has been returned and checked back in. This includes but is not limited to:
    • damage/destruction
    • loss
    • theft due to negligence
    • late return
    • misuse of any kind
  • Borrower's department is solely responsible for any fines resulting from above-mentioned occurrences.
  • Borrower is required to submit a police report to the UIC Police immediately upon loss/theft of equipment and to provide the police report number to Technology Solutions within 24 hours.

Borrower must abide by all university, state, and federal policies and laws regarding the appropriate use of university computing resources.

Who Is Eligible To Use It?

  • UIC Researchers

Where Can I Get It?

Select the Request Cell Phone button on this page to submit a request. Once you have received confirmation a cell phone is available for pickup, visit this on-campus location:

IDEA Commons
Richard J. Daley Library, First Floor 1-030
801 South Morgan Street

Hours: Monday through Friday, 9:00am to 5:00pm

How Do I Use It?

Note: Prior to traveling, ensure you are enrolled and can successfully use the Duo 2FA service, which is required to connect to the UIC VPN and to your UIC email. For more information, visit How can I learn more about 2FA?

For more information on this offering, please review What do I need to know to use a university-provided travel cell phone?

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients. Fees may apply in the event of loss/theft/damage.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time 2 weeks for cell phone request
Incident Response Time Technology Solutions will provide best-effort support while the borrower is traveling. Due to several factors, including inaccessibility of the device and time zone differences, we cannot guarantee support levels.
Incident Resolution Time Technology Solutions will provide best-effort support while the borrower is traveling. Due to several factors, including inaccessibility of the device and time zone differences, we cannot guarantee support levels.
Service Availability Monday through Friday, 9:00am to 5:00pm
Maintenance Window(s) University Holidays
Service Notification Channel(s) IT Service Notices
 
Request Travel Cell Phone

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The Travel Cell Phones for Researchers service offering provides temporary mobile devices to UIC research personnel for university-approved research-related travel to particular high-risk destinations.