As of December 2022, the voicemail system for analog (Centrex) phone lines is no longer available. If you are currently using a Centrex phone line and have a continued need for voicemail service, you will need to be transitioned to our modern Voice-over-IP (VoIP) phone system.
More information is available in this help article: How can I obtain voicemail service if I am currently on an analog (Centrex) phone line?