Google Gmail

What Is It?

This Google-powered email service was automatically provisioned for all students who joined UIC prior to July 13, 2022. UIC announced a transition from Gmail to Microsoft Exchange and new students, faculty, and staff are not eligible for UIC Gmail.

Gmail can be accessed via the web client or desktop and mobile native clients. Gmail is part of Google Workspace.


  • Organized inbox – Social and promotional messages are sorted into categories so you can read messages from friends and family first
  • Less spam – Gmail blocks spam before it hits your inbox to keep your account safe and clutter-free
  • Unlimited storage – You won’t need to delete messages to save space


  • A valid UIC NetID and common password are required to authenticate to UIC Gmail. You must create your UIC Google Workspace account before you can use UIC Gmail.
  • Before you can access UIC Gmail features from a desktop or mobile email or calendar application, you must reset your password in order to propagate it to Google.
  • Service is contingent upon current relationship with UIC through class registration, employment, or other valid affiliation. Upon leaving UIC, a grace period is in effect for all services accessed with a UIC NetID and common password. At the end of the grace period access to services (including email accounts and email forwarding) is terminated. We recommend that students, faculty and staff leaving UIC download or migrate their email, calendars and documents prior to the end of the grace period.

Who Is Eligible To Use It?

  • Students

Where Can I Get It?

Select the Access Gmail button located on this page.

How Do I Use It?

Visit how can I check my UIC email to learn more.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time 2 business days
Incident Resolution Time 2 business days unless escalated to vendor (Google)
Service Availability 24x7
Maintenance Window(s) None
Service Notification Channel(s) IT Service Notices
Access Gmail


Service Offering Id: 131
Sat 6/25/22 7:23 PM
Thu 8/24/23 7:08 PM
Select all audiences that apply
Student (Graduate)
Student (Undergraduate)