What Is It?
Zoom AI Companion is an integrated, generative AI assistant built into the Zoom platform. It helps UIC users before, during, and after meetings with features like meeting summaries, smart recording, in‑meeting questions, content generation, and conversational assistance. These tools are designed to improve productivity, capture actionable insights, and reduce time spent on manual meeting follow‑ups.
Other Service Names
ZoomAI
Zoom AI Assistant
Features
- Summaries of meetings with “next steps” and highlights.
- Smart recording: automatic chapters, highlights, and conversation analytics.
- In‑meeting questions: allowing participants to ask AI questions about what has happened so far.
- Thread & chat summarization for Zoom team chat.
- Content generation for whiteboards, meeting follow‑ups, and documents.
Requirements
- Valid UIC Zoom account with AI Companion features enabled.
- Up‑to‑date Zoom client or web portal version that supports AI Companion.
- Permissions for the meeting host to enable/disable AI Companion features for their account or meeting.
- Note that some AI Companion features are disabled for the UIC tenant due to data privacy and security requirements.
Who Is Eligible To Use It?
Where Can I Get It?
- Sign in to uic.zoom.us
- Enable AI Companion features
How Do I Use It?
Review Zoom's AI Companion Support Hub.
How Much Does It Cost?
This service is funded by the University; there are no direct costs to clients.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Fulfillment Time |
N/A |
| Incident Response Time |
1 Day |
| Incident Resolution Time |
1-2 Days |
| Service Availability |
24/7 |
| Maintenance Window(s) |
None unless announced by Zoom |
| Service Notification Channel(s) |
status.uic.edu |