Microsoft 365 Copilot

What Is It?

Microsoft 365 Copilot is an AI-powered productivity tool that uses large language models (LLMs) and integrates your data with the Microsoft Graph and Microsoft 365 apps and services. It works alongside popular Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, Teams, and more. Microsoft 365 Copilot provides real-time intelligent assistance, enabling users to enhance their creativity, productivity, and skills.

Note: Microsoft 365 Copilot is not the same as Copilot Chat. Copilot Chat has no direct cost but has fewer features, while Microsoft 365 Copilot offers enhanced integrations and capabilities, with an annual license cost. Review the differences here. If you would like to use Microsoft Copilot Chat, view its service page.

Other Service Names

Copilot

Features

You can create and use agents to customize your Copilot experience with your organization's data sources. For example, you're a warehouse manager and you need to know the status of a shipment. You can ask your Copilot shipping agent "What is the status of shipment 1234?" Copilot uses your data sources to get the information and can respond with the status.

It includes Copilot Chat in addition to other Copilot features:

  • Microsoft 365 Copilot also includes a chat grounded on individuals' meetings, emails, chats, and documents.
  • It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more.
  • It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard.

Requirements

Must have a valid @uic.edu email address and a paid annual license.

Who Is Eligible To Use It?

  • Faculty
  • Staff

Where Can I Get It?

As a first step for all AI tools, individuals must opt in to using these tools by reviewing and accepting the UIC AI Risk Acceptance Terms via Opt In to UIC AI Tools.

Once your opt-in request has been processed, you will need to purchase an annual Microsoft 365 Copilot license via the University of Illinois WebStore.

How Do I Use It?

You can review our help article, as well as Microsoft's guide to using Copilot.

How Much Does It Cost?

This offering is self-supported and costs $223 per individual per year.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time 3 business days to process license purchase
Incident Response Time 1 business day
Incident Resolution Time 1-2 business days
Service Availability 24/7
Service Notification Channel(s) status.uic.edu