What Is It?
Acuity Support provides assistance for users who have questions about or are experiencing issues with Acuity Scheduling, including troubleshooting problems, understanding features, and getting guidance on appropriate use.
This service supports individuals and departments using Acuity to manage appointments, scheduling workflows, and related communications.
Requirements
- You must be using an institution‑approved Acuity Scheduling account.
- Support is limited to configurations and features supported by COMIR IT.
- Some advanced or department‑specific configurations may require coordination with local IT or departmental administrators.
Who Is Eligible To Use It?
This service is available to:
- Faculty
- Staff
- Authorized departmental users approved to use Acuity Scheduling
Students may be eligible when Acuity is used as part of an official academic or administrative function.
Where Can I Get It?
Select the appropriate request option on this page to submit:
- A support request
- A troubleshooting issue
- A general question about Acuity Scheduling
How Do I Use It?
Select the "Ask a Question" button on this page.
How Much Does It Cost?
There is no cost to request support through this service.
How Can I Get Support?
If you are experiencing an issue with Acuity Scheduling or have questions about how to use it, please submit a ticket using the request form on this page.