What Is It?
This is were you enter your request for IT Equipment purchases
Features
Request IT to purchase equipment
Requirements
Account numbers will be needed to make the purchase.
Who Is Eligible To Use It?
UIC-COM-Rockford Faculty and Staff
How Much Does It Cost?
IT Service is made available by the COM - Ro
ckford IT department . Hardware costs may be the responsibility of the client.
How Can I Get Support?
If you are experiencing a problem with this service, please extension 5570. If you just have a question, feel free to email comrhelp@uic.edu or call extension 5570.
Service Levels
| Initial Response Time |
Within 1 business day. |
| Service Request Fulfillment Time |
Usually within 5 business days for low impact/urgency. |
| Incident Resolution Time |
Varies based on the type of question or problem. |
| Service Availability |
Monday through Friday, during normal business hours. |
| Maintenance Window(s) |
University Holidays. |
| Service Notification Channel(s) |
UIC Service Status - status.uic.edu |