How do I sync my university NetID password?

Summary

If you find that your university password is working for some systems but not others, it may be useful to try a password sync. This means that you will change your password to the same thing that it is currently set to so that your current password is sent to all systems.

Body

If you find that your university password is working for some systems but not others, it may be useful to try a password sync. This means that you will 'change' your password to the same password it is currently set to so that your current password is sent to all university systems.  

Steps to Sync Password

  1. Log in to the NetID Center at identity.uillinois.edu with your current university or Hospital system password. If you are not able to log in, you will need to set a new password using your recovery options. Instructions can be found here: I forgot my password, what should I do?
     
  2. Once logged in, select the "Change Password" button.

    Net I D center home screen
     
  3. Verify your password recovery options and then reset/sync your password to the exact same password you logged in with. If your password is synced, you will receive a message similar to the one below.

    The password you reset/sync through NetID Center will be your new NetID password, and its expiration date will be aligned with your NetID password.

    Note for UI Hospital Affiliates:

    The password reset/sync may result in extending the password expiration date, which is perfectly normal. This situation is typically encountered by UI Hospital affiliates who are accessing the NetID Center for the first time using their existing UI Hospital password to perform a reset/sync of their password.

    Please note all password resets/syncs conducted as of 10/3/2023 will not only reset/sync the password you use for university systems but also the password you use for Hospital systems if you have a Hospital account.

    password sync confirmation screen

Details

Details

Article ID: 890
Created
Fri 1/15/21 7:13 PM
Modified
Thu 8/21/25 3:13 PM

Related Services / Offerings

Related Services / Offerings (3)

NetID, Password, E-mail, VPN, and other UIC IT Services
The NetID Center allows you to self-manage and recover your password without calling the help desk, in the event you need to update, or forgot, your password.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.