How do I configure email clients for UIC Gmail?

Please note that some Internet Service Providers block the ports needed to support IMAP and POP clients. Installing, configuring and connecting to UIC's VPN client may work around this issue.

In addition to the web clients, you can also access your GSuite@UIC account through built-in desktop and mobile clients. 

Allow Less Secure Apps

https://myaccount.google.com/lesssecureapps

Allow less secure apps: ON

Note: It can take up to 24 hours for this change to take effect.

Email Clients

Your NetID@uic.edu is your GSuite@UIC account name at Google for Gmail. Note: Both Google and the Technology Solutions recommend using IMAP to access your email remotely. You can follow Google's IMAP instructions for many email clients. You will need the information in the Notes below. GSuite@UIC email accounts are now automatically set up to accept IMAP access, so you can skip that step.

• Use your entire uic.edu email address, NetID@uic.edu, as the user name.
• If your client has a checkbox for Use Secure authentication, do not check it.
• If your client has a checkbox that says Requires Password (or something similar), please check it.
• Email programs that attempt to set up your email account automatically will think that NetID@uic.edu email addresses should be sent to mail.uic.edu, so you will have to set the account up manually.
• If your email program claims that your userID or password is not correct, and you know that you typed it correctly, and if you have already changed your Technology Solutions password once, then go to the Google Captcha page and unlock your account. This can happen due to frequent logins, repeated password failures, or frequently changing IP addresses.
   

Post Office Protocol (POP)

POP (Post Office Protocol) is a one-way download of your messages that allows you to access your desktop or mobile email client. By default, POP downloads messages to your computer or device and deletes them from the server. POP only offers one-way communication, which means that actions you take in the mail program (like marking a message as read) won’t be synced to Gmail. We strongly recommend using IMAP instead of POP, but if you wish to use POP, make the following changes to the configuration:

• Select POP as protocol.
• Use incoming mail server port 995.
• Use incoming mail server pop.gmail.com.

Using Smartphones (iPhone, Android, Palm, Windows Mobile, Others)

Google's Google Mobile page and its Google Mobile page formatted for mobile devices has much more information. GSuite@UIC email accounts are now automatically set up to accept IMAP access. However, if you have everything set up correctly, and you can't connect, it doesn't hurt checking. You will need to log onto GSuite@UIC on the Web and go to Settings in Gsuite@UIC.

Gmail for Mobile

Don't despair, Google has an app for that: Gmail for Mobile is available for Android, iOS, Windows Phone, and BlackBerry. Google thinks it's better than built-in, in some cases, because it looks and works like the Google Web pages.

You can also access Gmail for Mobile web, visit this URL in your phone's browser: m.google.com. To read and reply to email messages, view calendar appointments, and browse your documents using the Web browser on your handheld mobile device, visit m.google.com. To log in, enter your username as NetID@uic.edu.

Google Sync is an option, which for supported phones, syncs email, contacts, and calendars. Note that data may be deleted from your phone when you install Google Sync, so make sure to back up before you set up Google Sync. Google Sync is great if you can use it because it is two-way in that changes you make on the Web go to your phone and changes you make on your phone go to Google. Follow Google's instructions to set it up; there are links on the Google Sync page.

Google keeps claiming that my userID or password is wrong

If your email program claims that your userID or password is not correct, and you know that you typed it correctly, and if you have already changed your Technology Solutions password once and have waited three hours for the change to sync with Google, then go to The Google Captcha page and unlock your account. Note that this is the Google Captcha page; now you have to use your NetID@uic.edu - with the @uic.edu on the page.

Here are some things that might trigger this lock:

1. Too frequent logins. (Google documentation says not to connect more often than once every ten minutes.)
2. Repeated password failures.
3. Frequently changing IP addresses (especially from geographically diverse locations).