Service Catalog

Categories (8)

Administrative and Business

Includes Banner, financial and procurement systems, human resource systems, library systems, and student information systems.
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Communication and Collaboration

Includes Email, Collaboration and Conferencing tools, Telephony, and Web Hosting services.
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Desktop and Mobile Computing

Includes Printing, Endpoint Management and Backups, and Software Licensing services.
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Information Security

Security services provide security, data integrity, and compliance for university activities. Services in this category include security services such as virus protection and encryption; services relating to authentication, access, and role-based provisioning; and services that provide a secure computing environment for end users, including endpoint intrusion prevention, malware protection and remediation, and application-level security.
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Infrastructure

Includes Network Connectivity, Servers and Data Centers, Cloud Computing, and Databases.
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Professional Services

Includes IT Support services, training and professional development resources, and Digital Accessibility services.
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Research

Includes High-Performance Computing and Networking, Big Data Analytics, and other computing resources for researchers.
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Teaching and Learning

Teaching and learning services provide direct support to the teaching mission of the university. Services in this category include the management and provisioning of enterprise level instructional technologies, which allow instructors to manage, share, and develop course materials, and facilitate learning through collaboration technology.
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Services (1)

IT Service Desk

UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.