My Recently Visited Services

Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.


UIC's directory of faculty, staff, students and departments.


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.


Hardware, software, classroom technology, equipment checkout, electronics secure disposal, troubleshooting, and general IT support.


Document requests, Agency Notice of Death, Adjustment Processing


Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.


Records Retention, Disposal, Storage, Scanning, Organization, and Policies


Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


COM's IT Service Desk, staffed by COMIR, is available to assist the College of Medicine community with their IT questions and address any problems that arise.


Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.


Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS


Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation


IT onboarding, offboarding, and internal transfer service for managing employee access, systems, and equipment.


GoTime is an employee leave management system utilized at UIC.


Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.


The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.


Get technical assistance and support for classroom and conference room technology, including audiovisual (AV) equipment, projectors, microphones, video conferencing systems, and related hardware/software.


Assistance with axiUm-related problems and service requests.


The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.


SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.


The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements