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Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
Medical Education database for College of Medicine. (click on link for service request)
The Secure Computing Environment is a secure environment that mitigates the risks of working with electronic personal health information and other types of high-risk data. The SCE eases the burden on the researcher of having to configure and ensure that their computational work environment has been configured with the appropriate security controls and to minimize the risk of exposing high-risk data.
Departmental servers contain a vast amount of valuable data critical to the university’s missions of instruction and research. The university has an interest in making sure this data is not inadvertently lost, whether by human error, equipment failure, or malware attack. The owners and administrators of these systems can request backup services.
Report any information security incident.
For questions regarding employee leaves, and what happens to insurance coverage and premiums while on leave.
Assessing student learning can be done directly on Blackboard or using alternative tools to grade more efficiently, detect plagiarism, or proctor online exams.
LAS IT is available to help you with your IT needs
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Virtual classroom solutions include Zoom and Google Meet. Additionally, Acadly and Echo360 offer student engagement capabilities that may benefit synchronous online, hybrid, and in-person classes.
Service used to request travel approval.
Recharge Stations allow users to charge their electronic device securely while on the go.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
GitHub Enterprise is a code hosting platform for version control and collaboration on software development projects. Additionally, the service is to facilitate the version control and issue tracking aspects of software development.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
When the risk of using a specific technology for human subject research activities is unknown, the UIC Institutional Review Board (IRB) may require that a security assessment of the technology be performed. The Technology Solutions Information Security and Privacy Office works with investigators to perform a technology security assessment that can be provided as a response to the IRB.
A software platform used to search, analyze and visualize any type of machine-generated data gathered for data processing to create reports, dashboards and alerts.
Students, instructors, and researchers can request short-term loans of various equipment to support their academic needs.