My Recently Visited Services

Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.


Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.

In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.


BitLocker, Security Updates, Phishing and Malware Concerns


PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR


DeptUpdate is an application that is used only for departmental information and positions.


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements


Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS


Zoom Phone, Wireless/Wired Network, Printers, Network Storage


Technology Solutions provides access to tools to manage and protect university devices.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


A Virtual Machine is a guest server hosted on a VM host.


GitHub Enterprise is a code hosting platform for version control and collaboration on software development projects. Additionally, the service is to facilitate the version control and issue tracking aspects of software development.


Part of the Forward Initiative at UIC, the Chicago Computes program provides fully-subsidized access to high-performance computing resources, secure computing environments for sensitive datasets, and research data storage solutions. It also provides broad access to research computing facilitators, data scientists, and visualization specialists to aid in project planning and problem solving to help achieve the research and scholarship goals of our faculty. All UIC faculty are eligible to request resources under this program, which can be shared with their lab-members or other UIC collaborators.


Technology Solutions provides a variety of resources for professional development and training, including a large collection of online video tutorials via LinkedIn Learning, workshops and webinars on educational technologies, and select IT and AV vendor resources.


Submit requests to the CS Business team for processing.


GoTime is an employee leave management system utilized at UIC.


Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With dozens of stations installed across the university, printing is never far away.


The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.


Purchase desktops, laptops, software and other peripherals


To request Banner, Decision Support, TDX and other systems access.