My Recently Visited Services

The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.


For questions regarding employee leaves, and what happens to insurance coverage and premiums while on leave.


We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.


Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)


Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)


Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With dozens of stations installed across the university, printing is never far away.


Provides services with regards to payments, rebilling, adjustments, claims, appeals, insurance portal access, payment portal inquiries, and refund statuses.


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.


Document requests, Agency Notice of Death, final pay, tax forms


Document requests, Agency Notice of Death, Adjustment Processing


Assistance with document requests, Agency Notice of Death, Adjustment Processing


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


GoTime is an employee leave management system utilized at UIC.


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.


Course building service should be used by faculty members or staff who want assistance with setting up a new Blackboard site or updating an existing Blackboard site. Course Builders work with UIC Business almost exclusively with online programs assisting faculty who are developing new courses, updating courses or just need to change dates and update course content within Blackboard.

-Faculty who are experiencing technical problems with Blackboard should email LTS@uic.edu.
-Faculty who need a course copied from a previous shell to a new one should email LTS@uic.edu.
-Faculty who are interested in converting a course from the Original View to Ultra should contact the Instructional Design and Media Production Studio (IDPMS) https://idmpstudio.uic.edu/contact/.


AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.


Create a new work request for AITS Finance


Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.


PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR