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Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
457 and 403b plan deferrals, Terminal Benefit Payouts, SURS
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Classroom Technologies and AV Support
Report any information security incident.
Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.
Storage optimized for research data needs. Storage options include: high performance computing (HPC) storage, general research storage for semi-frequently accessed data or light-archival purposes, and preservation storage for completed research projects with rarely accessed data.
Echo360 and Panopto are the supported video streaming tools for UIC. Both tools are available from within Blackboard courses.
Globus is a platform designed to transfer and manage large amounts of data quickly and reliably across the web. Using this service, researchers can move, share, sync, and discover data via a convenient web interface.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services
LinkedIn Learning is an online education platform offering thousands of expert-led video courses in areas like technology, business, and creative skills. It provides:
On-demand access to short lessons and full courses.
Personalized recommendations based on your interests and career goals.
Certificates of completion that can be added to your LinkedIn profile.
Mobile and desktop access, so you can learn anytime, anywhere.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
Technology Solutions provides access to tools to manage and protect university devices.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.