My Recently Visited Services

Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.

In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.


OnTime is a time clocking system for student employees at UIC.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.


The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements


Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.


The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.


Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


An application to update employee affiliations, titles, and phone numbers for their respective departments.


A software platform used to search, analyze and visualize any type of machine-generated data gathered for data processing to create reports, dashboards and alerts.


Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.


A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).


LAS IT is available to help you with your IT needs


LAS IT is available to help in using UIC web technology options, including some which are built or customized to the needs of our College.


Classroom AV and Software Tools


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.


Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.


Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.


The UIC campus network provides a robust and secure connection to the Internet and university resources.


UIC's centralized platform for campus units to establish departmental digital signage.


The CBA IT Services team provides support for the College of Business Administration’s community with a single point of contact for the assistance, education, and troubleshooting issues concerning CBA computing resources.