My Recently Visited Services
Hardware repairs, software, office printers and copiers, paper forms, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
CADA IT Helpdesk is here to assist you with your technology problem
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Request lecture capture service and support using the Echo360 platform to record audio, video, and presentation materials.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Identity Activation is a critical piece of the onboarding process for all members of the university community.
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
This service will be utilized to by Pcard holders to request access to Amazon Business.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Document requests, Agency Notice of Death, final pay, tax forms
Students, instructors, and researchers can request short-term loans of various equipment to support their academic needs.
GoTime is an employee leave management system utilized at UIC.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
Get technical assistance and support for classroom and conference room technology, including audiovisual (AV) equipment, projectors, microphones, video conferencing systems, and related hardware/software.
Medical Education database for College of Medicine. (click on link for service request)