My Recently Visited Services
Blackboard is UIC's learning management system for course-related activities and grade reporting.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Departments can publish their mobile apps under the official UIC app store pages.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
OnTime is a time clocking system for student employees at UIC.
Online polling and surveys are a great way to engage your audience and get feedback from them.
Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With dozens of stations installed across the university, printing is never far away.
Select this option to request general IT help and support.
CADA IT Helpdesk is here to assist you with your technology problem
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).
We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.
Assistance with axiUm-related problems and service requests.
CUPPAtech IT Support offers comprehensive IT services for the college, ensuring seamless technology operations for students, faculty, and staff. Our team provides technical assistance, troubleshooting, and maintenance for all IT-related issues. Additionally, we manage IT-related purchasing, ensuring the college has access to the latest technology and equipment to support its educational mission. Whether you need help with software, hardware, or procurement, Cuppa-Tech IT Support is here to assist.
Select this option to request an IT purchase.
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.