My Recently Visited Services

We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college owned rooms. Our services include virtual computing, network storage, database, web server, virtual machine, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.

UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.

IT Support for the computer science department.

The authentication service provides users the ability to authenticate against password-protected systems using a UIC NetID and UIC password.

Assistance with axiUm-related problems and service requests.

Wireless/Wired Network, Printers, Network Storage

The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.

IT customer support team who provide support for university administrative IT and System Office services

Document requests, Agency Notice of Death, Adjustment Processing

Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.

Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.

Assessing student learning can be done directly on Blackboard or using alternative tools to grade more efficiently, detect plagiarism, or proctor online exams.

Blackboard is UIC's learning management system for course-related activities and grade reporting.

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.

Desktop and videoconferencing support for System Office units and other departments with a service agreement

The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.

Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)

Virtual classroom solutions include Zoom and Google Meet. Additionally, Acadly and Echo360 offer student engagement capabilities that may benefit synchronous online, hybrid, and in-person classes.

Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.

GoTime is an employee leave management system utilized at UIC.

Document requests, Agency Notice of Death, final pay, tax forms

BitLocker, Security Updates, Phishing and Malware Concerns

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS