My Recently Visited Services

An application to update employee affiliations, titles, and phone numbers for their respective departments.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


A technology for creating call centers with options for voicemail, call routing, and call queueing.


UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


Departmental servers contain a vast amount of valuable data critical to the university’s missions of instruction and research. The university has an interest in making sure this data is not inadvertently lost, whether by human error, equipment failure, or malware attack. The owners and administrators of these systems can request backup services.


BitLocker, Security Updates, Phishing and Malware Concerns


We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.


UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.


Customers that do not have a Net-Id can reach UPB by submitting a ticket


Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.


CUPPAtech IT Support offers comprehensive IT services for the college, ensuring seamless technology operations for students, faculty, and staff. Our team provides technical assistance, troubleshooting, and maintenance for all IT-related issues. Additionally, we manage IT-related purchasing, ensuring the college has access to the latest technology and equipment to support its educational mission. Whether you need help with software, hardware, or procurement, Cuppa-Tech IT Support is here to assist.


Desktops, Laptops, Printers, and Other Hardware


Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.


LAS IT is available to help you with your IT needs


Request Support Regarding Purchasing of AHS IT Supported products


Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.


Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)


Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.