My Recently Visited Services
We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college owned rooms. Our services include virtual computing, network storage, database, web server, virtual machine, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.
GoTime is an employee leave management system utilized at UIC.
Provides services with regards to payments, rebilling, adjustments, claims, appeals, insurance portal access, payment portal inquiries, and refund statuses.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
A web-based survey platform for creating, publishing, and analyzing survey data.
Report any information security incident.
IT customer support team who provide support for university administrative IT and System Office services
Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With dozens of stations installed across the university, printing is never far away.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Medical Education database for College of Medicine. (click on link for service request)
Desktop and videoconferencing support for System Office units and other departments with a service agreement
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
Blackboard is UIC's learning management system for course-related activities and grade reporting.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Multimedia creation software allows the creation of digital content for online consumption.
Course building service should be used by faculty members or staff who want assistance with setting up a new Blackboard site or updating an existing Blackboard site. Course Builders work with UIC Business almost exclusively with online programs assisting faculty who are developing new courses, updating courses or just need to change dates and update course content within Blackboard.
-Faculty who are experiencing technical problems with Blackboard should email LTS@uic.edu.
-Faculty who need a course copied from a previous shell to a new one should email LTS@uic.edu.
-Faculty who are interested in converting a course from the Original View to Ultra should contact the Instructional Design and Media Production Studio (IDPMS) https://idmpstudio.uic.edu/contact/.
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Classroom Technologies and AV Support