My Recently Visited Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Hardware, repairs, software, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Oral and Maxillofacial Surgery Scheduling Support
The UIC campus network provides a robust and secure connection to the Internet and university resources.
A technology for creating call centers with options for voicemail, call routing, and call queueing.
Part of the Forward Initiative at UIC, the Chicago Computes program provides fully-subsidized access to high-performance computing resources, secure computing environments for sensitive datasets, and research data storage solutions. It also provides broad access to research computing facilitators, data scientists, and visualization specialists to aid in project planning and problem solving to help achieve the research and scholarship goals of our faculty. All UIC faculty are eligible to request resources under this program, which can be shared with their lab-members or other UIC collaborators.
A software platform used to search, analyze and visualize any type of machine-generated data gathered for data processing to create reports, dashboards and alerts.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Students, instructors, and researchers can request short-term loans of various equipment to support their academic needs.
These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.
Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.
Assistance with axiUm-related problems and service requests.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.