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Administrative and Business Services
When the risk of using a specific technology for human subject research activities is unknown, the UIC Institutional Review Board (IRB) may require that a security assessment of the technology be performed. The Technology Solutions Information Security and Privacy Office works with investigators to perform a technology security assessment that can be provided as a response to the IRB.
Hardware repairs, software, office printers and copiers, paper forms, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services
LAS IT is available to help you with your IT needs
Medical Education database for College of Medicine. (click on link for service request)
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.
Blackboard is UIC's learning management system for course-related activities and grade reporting.
These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements
All IT support questions members of the School of Public Health community may have can be submitted through this service. Issues that are not dealt with at the school level will be routed to the appropriate unit at UIC or within the UI System for resolution. In-person and virtual support is available by appointment only at this time.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.