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Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
Improve, streamline and automate business processes
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
NetIDs for external affiliates such as guests or vendors who need access to UIC resources.
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.
To meet unique technical needs of our researchers, ACER provides one-on-one consultation services to all campus researchers.
WebStore is the primary software distribution source for the University of Illinois. WebStore provides volume-license discounted software products available to students, faculty, and staff at UIC and the other two universities within the University of Illinois System. Learn more at the WebStore website.
LAS IT is available to help you with your IT needs
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
Report and get help investigating security breaches or suspicious activity, including documentation and remediation.
These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.
DeptUpdate is an application that is used only for departmental information and positions.
The University of Illinois System SSN Coordinators oversee the implementation of the University of Illinois SSN Policy. The SSN Coordinators also approve, in consultation with the Office of University Counsel, proposed new disclosure statements or modifications to existing disclosure statements.
All IT support questions members of the School of Public Health community may have can be submitted through this service. Issues that are not dealt with at the school level will be routed to the appropriate unit at UIC or within the UI System for resolution. In-person and virtual support is available by appointment only at this time.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Administrative and Business Services
Students, instructors, and researchers can request short-term loans of various equipment to support their academic needs.
Website assistance for departments that are hosted on the College of Medicine and Chicago campus Websites and administered by the College of Medicine Dean's Office.
Technology Solutions West Campus Data Center provides a server hosting environment including UPS and Generator backup power. This Technology Solutions-controlled space is operated as a university HIPAA covered entity, departmental server resource, in order to provide secure and reliable services for university servers, computing, and data applications.
The CBA IT Services team provides support for the College of Business Administration’s community with a single point of contact for the assistance, education, and troubleshooting issues concerning CBA computing resources.