My Recently Visited Services

UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.


Messaging and collaboration solutions provide direct messaging, group conversations, and virtual spaces that allow users to create and assign tasks and share files in a central place, in addition to chatting.


We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.


COM's IT Service Desk, staffed by COMIR, is available to assist the College of Medicine community with their IT questions and address any problems that arise.


Desktops, Laptops, Printers, and Other Hardware


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


Online file sharing and content management service.


Request Support Regarding Purchasing of AHS IT Supported products


Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.


SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.


Software Installation, Licensing, and Troubleshooting


Virtual classroom solutions include Zoom and Google Meet. Additionally, Acadly and Echo360 offer student engagement capabilities that may benefit synchronous online, hybrid, and in-person classes.


Learning spaces include common-use classrooms and their technology, and centrally-managed physical and virtual computer labs, including the software installed in both environments.


Classroom AV and Software Tools


General IT Support for the Anatomy & Cell Biology, Biochemistry & Molecular Genetics, Microbiology & Immunology and Physiology & Biophysics departments.


Report and get help investigating security breaches or suspicious activity, including documentation and remediation.


Departmental servers contain a vast amount of valuable data critical to the university’s missions of instruction and research. The university has an interest in making sure this data is not inadvertently lost, whether by human error, equipment failure, or malware attack. The owners and administrators of these systems can request backup services.


Blackboard is UIC's learning management system for course-related activities and grade reporting.


Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL


Create a new work request for AITS TAM Student


Create a new work request for AITS Finance