My Recently Visited Services
Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
CADA IT Helpdesk is here to assist you with your technology problem
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
For questions regarding employee leaves, and what happens to insurance coverage and premiums while on leave.
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
GoTime is an employee leave management system utilized at UIC.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
UIC's directory of faculty, staff, students and departments.
Medical Student - Scheduling Request
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)
Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)
Technology Solutions provides basic DNS and basic connectivity.
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
This service will be utilized by departments and units across the system for making files accessible
Customers that do not have a Net-Id can reach UPB by submitting a ticket
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).