My Recently Visited Services

Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.


Report and get help investigating security breaches or suspicious activity, including documentation and remediation.


We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.


The Liaison Manager application allows Delegate Authorities to manage their unit's liaisons. Liaisons are staff members within each department who have been designated to fulfill a specific role on behalf of their department. Individuals can have more than one liaison role for one or many departments and have access to various tools to fulfill that role.


Website assistance for departments that are hosted on the College of Medicine and Chicago campus Websites and administered by the College of Medicine Dean's Office.


Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.


UIC has partnered with Emma Email Marketing to support the communication needs of UIC colleges, schools and units to send targeted and branded email campaigns to internal and external audiences.


The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.


Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.


Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


Anyone or any unit in UIC that intends to adopt/purchase inaccessible technology must submit a request to initiate the Digital Accessibility Exception Review Process under the UIC ICT Accessibility policy.


Links to student, research, business, and administrative applications used throughout the University of Illinois System


Virtual classroom solutions include Zoom and Google Meet. Additionally, Acadly and Echo360 offer student engagement capabilities that may benefit synchronous online, hybrid, and in-person classes.


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income


Conversational AI assistants for your RED websites.


Assistance with IT security questions and issues.


Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.


Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL


Productivity tools include software and applications that enable and facilitate file sharing, collaboration, and communication. The UIC community has access to Microsoft 365 and Google Workspace applications.