My Recently Visited Services
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
The Energy Resources Center provides a wide variety of IT support for members of the ERC department. This includes students, faculty and staff.
Please click on the "Request Service" on the right to initiate a support request.
Please fill out the form and specify the IT support needed.
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.
NetIDs for external affiliates such as guests or vendors who need access to UIC resources.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services
Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.
Report any information security incident.
Storage optimized for research data needs. Storage options include: high performance computing (HPC) storage, general research storage for semi-frequently accessed data or light-archival purposes, and preservation storage for completed research projects with rarely accessed data.
CUPPAtech IT Support offers comprehensive IT services for the college, ensuring seamless technology operations for students, faculty, and staff. Our team provides technical assistance, troubleshooting, and maintenance for all IT-related issues. Additionally, we manage IT-related purchasing, ensuring the college has access to the latest technology and equipment to support its educational mission. Whether you need help with software, hardware, or procurement, Cuppa-Tech IT Support is here to assist.
Virtual classroom solutions include Zoom and Google Meet. Additionally, Acadly and Echo360 offer student engagement capabilities that may benefit synchronous online, hybrid, and in-person classes.
Online polling and surveys are a great way to engage your audience and get feedback from them.
Includes Access Management, Active Directory Changes, DNS/Efficient IP, File Storage and Sharing, Group Policy, iCard Door Access, IT Security, Remote Software Deployment, Lab Software Account Creation (Atlas TI), Mobile Device Management, VPN Access Groups.