My Recently Visited Services
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college owned rooms. Our services include virtual computing, network storage, database, web server, virtual machine, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
Includes Access Management, Active Directory Changes, DNS/Efficient IP, File Storage and Sharing, Group Policy, iCard Door Access, IT Security, Remote Software Deployment, Lab Software Account Creation (Atlas TI), Mobile Device Management, VPN Access Groups.
Course building service should be used by faculty members or staff who want assistance with setting up a new Blackboard site or updating an existing Blackboard site. Course Builders work with UIC Business almost exclusively with online programs assisting faculty who are developing new courses, updating courses or just need to change dates and update course content within Blackboard.
-Faculty who are experiencing technical problems with Blackboard should email LTS@uic.edu.
-Faculty who need a course copied from a previous shell to a new one should email LTS@uic.edu.
-Faculty who are interested in converting a course from the Original View to Ultra should contact the Instructional Design and Media Production Studio (IDPMS) https://idmpstudio.uic.edu/contact/.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Customers that do not have a Net-Id can reach UPB by submitting a ticket
This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).
Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL
Form used to submit any inquiry related to Emburse Enterprise/Chrome River transactions
The UIC Business Student Petition Process is for undergraduate students seeking advising assistance or requesting academic changes.
Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)
Service used to request meeting scheduling assistance from the OMI Project Management team.
UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.
Document requests, Agency Notice of Death, final pay, tax forms
Select this option if you are a COM employee or student to receive help with a computer, printer, software, network, or any other IT related request with your device or office.
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income
This service will be utilized by departments and units across the system for making files accessible