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Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
A Security and Privacy Risk Assessment is a structured process used to identify, evaluate, and mitigate threats to an organization’s information systems and digital assets.
Assistance with axiUm-related problems and service requests.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
CrashPlan is an online backup service that boasts an excellent interface, unlimited storage plans, and the ability to back up to your own internet-connected computers.
Denodo Data Virtualization Service
Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS
LAS IT is available to help you with your IT needs
Technology Solutions provides accessibility consultation services to units and departments. The consultation services cover UIC websites and applications, online courses, electronic documents, and general IT accessibility.
BioRender is a web-based app to help scientists save time on creating professional scientific figures.
Service used to request travel approval.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Desktop and videoconferencing support for System Office units and other departments with a service agreement
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
Blackboard is UIC's learning management system for course-related activities and grade reporting.
GoTime is an employee leave management system utilized at UIC.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Departmental servers contain a vast amount of valuable data critical to the university’s missions of instruction and research. The university has an interest in making sure this data is not inadvertently lost, whether by human error, equipment failure, or malware attack. The owners and administrators of these systems can request backup services.