My Recently Visited Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Blackboard is UIC's learning management system for course-related activities and grade reporting.
GoTime is an employee leave management system utilized at UIC.
The University of Illinois System SSN Coordinators oversee the implementation of the University of Illinois SSN Policy. The SSN Coordinators also approve, in consultation with the Office of University Counsel, proposed new disclosure statements or modifications to existing disclosure statements.
Assistance with inquiries about medical charges of patient's accounts.
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
CADA IT Helpdesk is here to assist you with your technology problem
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
UIC's directory of faculty, staff, students and departments.
Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Select this option to request general IT help and support.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
457 and 403b plan deferrals, Terminal Benefit Payouts, SURS