My Recently Visited Services
Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
457 and 403b plan deferrals, Terminal Benefit Payouts, SURS
The authentication service provides users the ability to authenticate against password-protected systems using a UIC NetID and UIC password.
Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.
Assistance with axiUm-related problems and service requests.
LinkedIn Learning is an online education platform offering thousands of expert-led video courses in areas like technology, business, and creative skills. It provides:
On-demand access to short lessons and full courses.
Personalized recommendations based on your interests and career goals.
Certificates of completion that can be added to your LinkedIn profile.
Mobile and desktop access, so you can learn anytime, anywhere.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Desktop and videoconferencing support for System Office units and other departments with a service agreement
Request lecture capture service and support using the Echo360 platform to record audio, video, and presentation materials.
CUPPAtech IT Support offers comprehensive IT services for the college, ensuring seamless technology operations for students, faculty, and staff. Our team provides technical assistance, troubleshooting, and maintenance for all IT-related issues. Additionally, we manage IT-related purchasing, ensuring the college has access to the latest technology and equipment to support its educational mission. Whether you need help with software, hardware, or procurement, Cuppa-Tech IT Support is here to assist.
Productivity tools include software and applications that enable and facilitate file sharing, collaboration, and communication. The UIC community has access to Microsoft 365 and Google Workspace applications.
Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
The University of Illinois System SSN Coordinators oversee the implementation of the University of Illinois SSN Policy. The SSN Coordinators also approve, in consultation with the Office of University Counsel, proposed new disclosure statements or modifications to existing disclosure statements.
Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
Technology Solutions provides accessibility consultation services to units and departments. The consultation services cover UIC websites and applications, online courses, electronic documents, and general IT accessibility.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
To request Banner, Decision Support, TDX and other systems access.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.