My Recently Visited Services
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
LinkedIn Learning is an online education platform offering thousands of expert-led video courses in areas like technology, business, and creative skills. It provides:
On-demand access to short lessons and full courses.
Personalized recommendations based on your interests and career goals.
Certificates of completion that can be added to your LinkedIn profile.
Mobile and desktop access, so you can learn anytime, anywhere.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
To obtain and access the detailed automated accessibility testing evaluation report by Equalify, please complete this form.
Report any information security incident.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.
High-performance computing resources for research and educational use.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Assistance with axiUm-related problems and service requests.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Assistance with document requests, Agency Notice of Death, Adjustment Processing
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
Online file sharing and content management service.
A web-based survey platform for creating, publishing, and analyzing survey data.
Storage optimized for research data needs. Storage options include: high performance computing (HPC) storage, general research storage for semi-frequently accessed data or light-archival purposes, and preservation storage for completed research projects with rarely accessed data.
Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
Get help analyzing and using your data to make better decisions. This service includes creating dashboards and reports, analyzing trends, improving workflows, and providing access to tools and systems that support data and analytics across the College of Medicine.
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services