Popular Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Select this option if you are a COM employee or student to receive help with a computer, printer, software, network, or any other IT related request with your device or office.
IT customer support team who provide support for university administrative IT and System Office services
NetIDs for external affiliates such as guests or vendors who need access to UIC resources.
Assistance with IT issues, service requests and queries.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
An application to update employee affiliations, titles, and phone numbers for their respective departments.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
This service will be utilized by departments and units across the system for making files accessible
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Medical Student - Scheduling Request
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.
LAS IT is available to help you with your IT needs
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
Technology Solutions provides access to tools to manage and protect university devices.
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.